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IP PBX Revolution, An Explosive Telecom Opportunity: Vendor Strategies And Forecasts 2002-2007

Product Type: Market Research Report
Published by: Wintergreen Research
Published: October 2002
Product Code: R49-288
Description
The convergence of data and voice communications systems is driving a revolution on communications. Enterprise networks are interconnecting to an open wide area network. The new approach depends on separating the voice functions into feature rich software that runs on open systems blade hardware servers. IP PBXs have been relegated to small and medium systems markets initially. A market shift is coming. This report covers the topic.
Table of Contents
IP PBX Executive Summary

  • Convergence Of Data And Voice Communications Systems
  • End-To-End IP PBX Solution
  • Blade Hardware
  • PBX Software
  • IP PBX Market Shares
  • IP PBX Market Forecasts



1. IP PBX Market Dynamics

    1.1 Categories Of IP-PBX systems

    1.2 IP PBX Market Changes

    1.3 New Product Categories

    1.4 IP PBX Application Services

    1.5 PBX Definition

    1.6 Forces For Change In The IP PBX Market

    1.7 Internet Impact

    1.8 IP PBX Market Directions

    1.9 Market Driving Forces

    1.10 Principal Factors Of Competition

    1.11 Voice Over IP (VoIP)

    1.11.1 Interoperability

    1.11.2 New VoIP Product Categories Emerging

    1.12 IP PBX Definition

    1.13 Forces Of Change In The PBX Market

    1.14 Internet Opportunities

    1.15 Data And Media Communications

    1.16 IP PBX System Open Systems

    1.17 Call Centers

    1.18 Videoconferencing

    1.19 Personal Mobility



2. IP PBX Market Forecasts

    2.1 IP PBX Market Dynamics

    2.2 Internet Opportunities

    2.2.1 Data And Mixed Media Communications Systems

    2.3 Internet Infrastructure Status

    2.4 IP PBX Market Shares

    2.4.1 Client Server IP PBX

    2.5 IP PBX Market Analysis

    2.6 IP PBX Market Forecasts

    2.6.1 IP PBX Port Shipments

    2.6.2 Summary Forecasts IP PBX By Line Sizes

    2.7 PBX Market Forecasts

    2.8 Number Of PBX Systems Shipped By Line Size

    2.9 Local Area Networks (LANs)

    2.10 IP PBX Regional Analysis

    2.10.1 Cabling And Handsets

    2.10.2 Regional Market Shifts

    2.11 PBX Regional Market Share Analysis

    2.12 PBX Regional Forecasts



3. IP PBX Product Description

    3.1 Enterprise IP PBX Applications

    3.2 PC PBXs / IP PBXs

    3.2.1 Integrating Voice Into A Single, Packet-Based Data Network

    3.3 IP PBXs

    3.4 Leading PBX Vendors

    3.4.1 Avaya

    3.4.2 Avaya IP PBX

    3.4.3 Avaya IP Telephony Services Support

    3.4.4 Avaya IP Exchange

    3.4.5 Cisco Systems

    3.4.6 Cisco Remote Voice Over IP

    3.4.7 Cisco Voice Over IP (VoIP)

    3.4.8 Cisco Architecture For Voice, Video, And Integrated Data

    3.4.9 Cisco VOIP Enterprise PBX Systems 10-Port Gigabit Ethernet Line Card

    3.4.10 Cisco Dial Peer Strategy

    3.4.11 Cisco Relationship Between Dial Peers And Call Legs

    3.4.12 Cisco VoIP Call Process

    3.4.13 Cisco Supported Inbound And Outbound Dial Peers And Call Legs

    3.4.14 Cisco Inbound And Outbound Dial Peers

    3.4.15 Cisco Matching PBX Configuration

    3.4.16 Siemens

    3.4.17 Nortel Succession Communication Server For Enterprise 1000

    3.4.18 Internet Enabled Solutions For Nortel Meridian

    3.4.19 Nortel Succession IP Communication Server for Enterprise 1000

    3.4.20 Internet Enabled Solutions For Nortel Meridian

    3.4.21 Nortel Networks And IBM

    3.4.22 Alcatel OmniPCX

    3.4.23 NEC

    3.4.24 Mitel Networks

    3.4.25 Lucent Technologies Access Point 600 Next-Generation IP Services Router

    3.5 Specialized IP PBX Vendors

    3.5.1 Altigen Communications

    3.5.2 MediaSoft Intelligent PC-Based PBX

    3.5.3 Symbol Technologies WebSwitch 2000

    3.5.4 Symposium Web Center Portal

    3.5.5 Shoreline Communications

    3.5.6 Intel PBX Digital Gateway

    3.5.7 Avail Platform Support For PBX/T1/E1 Interfaces

    3.6 Stand Alone VoIP Terminals / IP Telephones

    3.6.1 Avaya IP Phones LAN Certified

    3.6.2 Nortel IP Terminals

    3.6.3 Mitel IP Phone

    3.6.4 Pingtel Xpresssa Phone

    3.6.5 Symbol NetVision Phone



4. IP PBX Converged Voice And Data Technology

    4.1 Voice-Over-IP Platforms

    4.2 IP PBX System Features And Move To Open Systems

    4.3 Call Centers

    4.4 Videoconferencing

    4.5 IP PBX Mobility Technology

    4.6 Interoperability

    4.7 Protocol Proliferation

    4.7.1 ITU-T's H.323

    4.7.2 MGCP

    4.7.3 H.248/Megaco

    4.8 SIP

    4.9 Interoperating Partnerships

    4.10 IP Traffic Volumes

    4.11 Soft Switch Definition

    4.11.1 Soft Switch Opportunity

    4.11.2 Soft Switch Positioning

    4.12 Fault-Tolerant Server As Core Platform For Soft Switch Technology

    4.13 Voice Over IP

    4.14 Switching Shift To Packets

    4.14.1 Cisco Digital PBX Adapter (DPA)

    4.14.2 Simplified Message Desk Interface

    4.14.3 Difficulties In Choosing An Integration Mode



5. IP PBX Company Profiles

    5.1 3Com

    5.1.1 Network-Based Telephony

    5.1.2 NBX

    5.1.3 3Com Corporation Revenue

    5.1.4 Business Segment Information

    5.2 Alcatel

    5.2.1 Alcatel Acquisition Of Astral Point Communications

    5.2.2 Alcatel Customers

    5.2.3 Digitel (Philippines) / Alcatel

    5.2.4 Sichuan Unicom (China) / Alcatel

    5.2.5 Alcatel Fourth Quarter And Full Year 2001 Results

    5.2.6 Response To Economic Decline

    5.2.7 Alcatel Geographical Distribution Of Sales 2001

    5.2.8 Alcatel Segment Analysis 2001

    5.2.9 Alcatel Business Analysis Carrier Networking

    5.2.10 Alcatel Optics

    5.2.11 Alcatel e-Business

    5.2.12 Alcatel Optronics 4th Quarter And Full Year 2001 Results

    5.2.13 Alcatel Optronics

    5.2.14 Alcatel Softswitches

    5.2.15 Alcatel Integration

    5.3 AltiGen

    5.3.1 AltiServ System

    5.3.2 AltiServ Office Family Of Products

    5.4 Artisoft

    5.4.1 Artisoft Revenue

    5.4.2 Artisoft Products

    5.5 Avaya

    5.5.1 Avaya Revenue

    5.5.2 Avaya / Quintus

    5.5.3 Avaya Outsourcing

    5.5.4 Avaya Positioning Strategy

    5.5.5 Avaya Organizational Strategy

    5.5.6 Avaya Reorganization

    5.5.7 Avaya Products

    5.5.8 Avaya Eclips Portfolio

    5.5.9 Avaya Customers

    5.6 Cisco Systems

    5.6.1 Cisco Net Sales / Revenue

    5.6.2 Cisco Routers

    5.6.3 Cisco Switches

    5.6.4 Cisco Access

    5.6.5 Cisco Service Provider Packet Switching And Routing

    5.6.6 Cisco IOS Software

    5.6.7 Cisco Softswitch

    5.6.8 Cisco Systems / Vida Networks

    5.7 Ericsson

    5.7.1 Ericsson Customers

    5.7.2 Ericsson And Samsung

    5.7.3 Cingular Wireless / Ericsson

    5.7.4 Ericsson CDMA Systems

    5.7.5 WLAN From Ericsson

    5.7.6 Ericsson TouchWave

    5.7.7 Ericsson / Juniper EJN Mobile IP

    5.7.8 Ericsson PBX

    5.7.9 Ericsson Revenue 2001

    5.7.10 Multi-Service Networks

    5.7.11 Internet Applications

    5.8 Inter-Tel

    5.8.1 Inter-Tel Revenue

    5.9 NEC

    5.9.1 NEC Handsets

    5.9.2 NEC Handset Customers

    5.9.3 NEC Third Quarter Revenue Of The Fiscal Year Ending March 31, 2002

    5.9.4 NEC Networks

    5.9.5 NEC Solutions (America)

    5.10 Nortel

    5.10.1 Strategies

    5.10.2 Lines Of Business

    5.10.3 Nortel Enterprise Solutions

    5.10.4 Nortel Networks Realignment Plan

    5.10.5 Nortel Reorganization

    5.10.6 Nortel Networks Optical Networks

    5.10.7 Nortel Networks Customers

    5.10.8 Nortel Networks Open Optical Dense-Wavelength Division Multiplexing (DWDM) System

    5.10.9 IP-Ready Open Optical Interfaces

    5.10.10 Nortel Networks Optical Packet Network Solution

    5.10.11 IP Data Services

    5.10.12 Sonet/SDH

    5.10.13 Optical IP Network Backbones

    5.10.14 Acquisitions

    5.10.15 Focus On Solutions

    5.10.16 Nortel Revenues

    5.10.17 Motorola / Nortel In Wireless Merger Talks

    5.10.18 Nortel Networks / Sprint

    5.10.19 Nortel Networks / Cingular

    5.11 Shoreline Communications

    5.12 Siemens

    5.12.1 Siemens Information And Communication Networks

    5.12.2 Siemens Corporate

    5.12.3 Reorganization Of Siemens Information And Communication Networks Group

    5.12.4 Siemens Strategic Partnership With Quintus Corporation

    5.12.5 HiPath Procenter Strategy

    5.12.6 HiPath Enterprise Convergence Architecture

    5.12.7 Siemens Surpass

    5.12.8 Siemens Customers

    5.12.9 Siemens Information And Communication Networks

    5.12.10 Siemens U.S.

    5.12.11 Siemens Global Leadership Positions

    5.12.12 Information And Communication Networks (ICN)

    5.12.13 Siemens / Unisphere Solutions

    5.12.14 Siemens ICN Positioning

    5.12.15 Information And Communication Mobile (ICM)

    5.12.16 Motorola And Siemens

    5.12.17 Siemens Revenue Fiscal 2000 And 2001


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