Product Type: Market Research Report
Published by: Analysys Mason
Published: June 2007
Product Code: R51-239Description Business data services remain an extremely competitive area of telecoms service provision. Traditional telecoms operators and service providers are being challenged by systems integrators, who are increasingly procuring and managing wide area connectivity for their customers. Bandwidth requirements are growing substantially but budgets are not; service providers are struggling to find ways to charge for the value they deliver to their customers and to escape the continual squeeze on margins caused by strong price competition.
This report provides insight into customers' expectations and marketplace trends for business data services, based on interviews with end users, user groups and service providers. Detailed forecasts of spend by service type and access technology are provided for France, Germany, Italy, Poland, Spain, Sweden and the UK, as well as high-level forecasts for Western Europe.
Business Data Services: growth opportunities and forecasts for Europe 2007-12 answers your key questions:
- What do customers really want from business data services and how great will demand for these services be?
- Should service providers introduce new products? Should they change their pricing strategies?
- Why is migration to IP VPNs slowing?
- Do customers really want Ethernet VPNs?
- How much is migration to VoIP affecting data networks?
- Can customers be educated to purchase based on an SLA rather than based on a technology?
- Are new applications driving users’ requirements?
- How are users reacting to plans for next-generation networks?
Table of Contents - Executive summary
- Introduction and scope
- Background, methodology and scope of forecasts
- Services and access technologies for which forecasts are provided
- Countries and types of spend included in the forecasts
- Service providers need a greater focus on users’ needs
- Drivers of change in small and large businesses
- How network upgrade decisions are made
- Who companies believe can provide reliable network information
- How transparent pricing would benefit service providers
- Ethernet is changing the supply of WAN services
- How technology change is shaping enterprise networks
- Prospects for new types of Ethernet services
- The continuing role of legacy networks
- Actions
- Figures and tables
- Figure 1 Total spend on business data services in Western Europe and EU accession states, 2005-12
- Figure 2 Likelihood that spend on business data services will be allocated to each service and access technology
- Figure 3 Average annual spend per corporate and SME user of business network services in Poland, 2007-12
- Figure 4 Penetration of broadband Internet access and business network services among SME sites in Spain, 2007-12
- Figure 5 Spend on business data services in the UK, by access technology, 2007-12
- Figure 6 Spend on Ethernet in Germany, 2007-12
- Figure 7 Spend on IP VPN services in Poland, 2007-12
- Figure 8 Spend on business data services using broadband in Italy, 2007-12
- Figure 9 Spend on broadband for Internet and VPN access in the UK, 2007-12
- Figure 10 Split of spend on business data services in Sweden, by access technology, 2007 versus 2012
- Figure 11 Split of large-site spend on business data services in the UK, by access technology, 2007 versus 2012
- Figure 12 Spend on business data services in France, by access technology, 2007-12
- Table 1 Categories used in the forecasts of spend on business data services
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