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Facilities Management - UKProduct Type: Market Research ReportPublished by: Mintel International Group Ltd. Published: December 2005 Product Code: R560-1820 Description This report examines the market for facilities management (FM) which, although not strictly a leisure market, encompasses a number of suppliers who are active in several of the key leisure sectors reported on by Mintel’s Leisure Intelligence series, such as health and fitness clubs, leisure centres and swimming pools, and catering.
Demand for facilities management services has continued to increase steadily during the past five years, driven by a desire in the private and public sectors to focus on the core business of a company or organisation and outsource all non-core tasks. Additionally, demand from the public sector has been boosted by the substantial number of Private Finance Initiative projects that have been commissioned during the past five years, which have the added benefit of guaranteeing long-term revenue streams for suppliers over substantial periods of time, often in the region of 20-30 years. Mintel’s new market intelligence report provides the user with a fresh insight into a market that has been significantly boosted by the concept of public private partnerships. Compiling together all the most sought-after trend data and most authoritative, independent market analysis, it offers you a vital way of fully understanding the facilities management market. Mintel’s research report has been designed to help you:
Table of Contents Introduction and Abbreviations Definition Abbreviations Summary of Key Report Findings PPP boosts public sector usage of FM and gives operators long-term stability BSF, housing reform and increased regulation driving demand Steady growth in the FM market ‘Big three’ dominate support services Telecoms characterised by technology developments and offshoring Building O&M: a major cost therefore potential for big efficiencies Infrastructure projects dominated by major players Transport sector: fleet market growing Property management: boosted by accounting standards revisions Increased regulation creates growing demand for environment management services IT - room for growth but signs of move to in-sourcing? Fragmented supply structure but multi-discipline operators dominant Future is promising for FM in the UK Still some concerns… …but public sector disposals and legislation will maintain demand Legislation and Industry Issues Figure 1: Summary of key legislation and industry issues, 2005 Public Private Partnerships The Private Finance Initiative Figure 2: PFI schemes in the UK, November 2005 Building Schools for the Future The Housing Act Best Value TUPE Environmental issues Establishing an EU-wide FM standard Introducing a KPI register Market Size and Trends Figure 3: The UK facilities management market, 2000-05 Market Segmentation Figure 4: The UK facilities management market, by broad segment, 2000-05 Support services Figure 5: Support services provided by catering contractors, by number, 2004 Figure 6: Support services provided by contract caterers, by number, 2000-04 Figure 7: Number of meals served by contract caterers, per market segment, 2000-04 Telecommunications Telebusiness Figure 8: Trends in the number of call centre staff and call centres in the UK, 2000-05 Figure 9: Breakdown of call centre market, by industry user, 2004 Buildings operations and maintenance Figure 10: Number of commercial and industrial premises and floorspace trends*, 2000-04 Figure 11: Vacancy rates in England, by government office region, 1999/2000-2003/04 Figure 12: Number of premises*, by age, 1940-2004 Figure 13: Historic and projected trends in UK commercial rents, 2000-06 Figure 14: Historic and projected trends in UK commercial rents, by sector, 2004-06 Infrastructure management Transport Figure 15: Comparison of fleet, business and private new car registrations, 2000-05 Property management Environment management Waste management Figure 16: Estimated total annual waste in the UK, by sector, 2004 Energy management Figure 17: Carbon dioxide emissions, by end-user, 1970-2003 Figure 18: Energy use, by sector, 2000-04 Information technology The Role of Outsourcing Consultancies Figure 19: UK management consultancy fee income, by sector and service, 2000-04 Figure 20: UK management consultancy income, by client type, 2002-04 Figure 21: Management consultancies’ fee income, by service line and sector, 2004 The Supply Structure AMEC plc Figure 22: AMEC plc financial performance, 2000-04 Figure 23: AMEC plc turnover, by division, 2003 and 2004 Amey plc Figure 24: Amey plc financial performance, 2000-04 Figure 25: Amey plc turnover, by business segment, 2003 and 2004 Capita Group plc Figure 26: Capita financial performance, 2000-04 Carillion plc Figure 27: Carillion financial performance, 2000-04 Figure 28: Carillion plc turnover, by business segment, 2003 and 2004 EMCOR Group (UK) plc Figure 29: EMCOR Group (UK) plc financial performance, 2003 and 2004 Haden Building Management Ltd (Balfour Beatty plc) Figure 30: Balfour Beatty plc financial performance, 2000-04 Figure 31: Balfour Beatty turnover, by division, 2003 and 2004 Interserve plc Figure 32: Interserve plc financial performance, 2000-04 Figure 33: Interserve plc financial performance, by division, 2003 and 2004 ISS UK Ltd Figure 34: ISS financial performance, 2000-04 Figure 35: ISS UK Ltd financial performance, 2001-04 Jarvis plc Figure 36: Jarvis plc financial performance, 2001-05 LS Trillium (Land Securities Group plc) Figure 37: Land Securities plc financial performance, 2001-05 Figure 38: Land Securities gross property income, by business sector, 2004 and 2005 MITIE Group plc Figure 39: MITIE Group plc financial performance, 2001-05 Figure 40: MITIE Group plc turnover, by division and business, 2004 and 2005 Figure 41: MITIE Group plc turnover, by client market sector, 2005 Mowlem plc Figure 42: Mowlem plc financial performance, 2000-04 Figure 43: Mowlem plc turnover, by segment, 2003 and 2004 Rentokil Initial plc Figure 44: Rentokil Initial financial performance, 2000-04 Serco Group plc Figure 45: Serco Group plc financial performance, 2000-04 Figure 46: Serco turnover* and profits*, by class of business, 2003 and 2004 Sodexho Alliance Figure 47: Sodexho financial performance, 2000-04 Figure 48: Sodexho revenue breakdown, by region, 2002 and 2004 Taylor Woodrow plc Figure 49: Taylor Woodrow plc financial performance, 2000-04 Figure 50: Taylor Woodrow plc turnover, by business segment, 2003 and 2004 WS Atkins plc Figure 51: WS Atkins financial performance, 2001-05 The Future FM industry needs to maintain momentum Dominance of major players to increase Further tactical acquisitions likely Still a place for single-discipline specialists Shift in sentiment away from outsourcing? Still some public sector scepticism about private sector operators TUPE challenge? A need to speed up PFI procurement Further public sector disposals will boost market Legislation to drive demand in some sectors Accounting standards to go on boosting property outsourcing Private sector: getting the job done PPP/PFI: is everybody happy? BSF to boost existing operators in education PFI sector European standards to give credibility KPIs to facilitate benchmarking Forecast Figure 52: Forecast of the UK market for facilities management, 2005-10 Amalgamation of services proves beneficial BSF boosts market value Waste not, want not Factors used in the forecast |
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