Product Type: Market Research Report
Published by: Mintel International Group Ltd.
Published: April 2006
Product Code: R560-2030Description In the past, designing & marketing student and graduate financial products was relatively straightforward. Marketing to the modern Higher Education student is now much more complex. The consumer base is less socially homogenous, the type of qualifications studied for are more varied, and the way in which students finance their education has altered dramatically. Now, only half of the student market is actually studying for a first-degree, while a significant proportion of Higher Education students study for Diplomas in Higher Education, HNCs, HNDs, Foundation degrees and other sub-degree level Higher Education courses. In addition the post-graduate degree sector has developed substantially. Naturally, this new melting pot of students and graduates creates a more fragmented consumer base, churning out students with differing goals, financial needs and career prospects. Financial providers now need to understand a number of different types of students and graduates in order to tailor and market their financial products correctly. Old assumptions that graduates will go on to be big earners and thus, justify being subsidised through their student days may have to be questioned.
This report examines the state of the student and graduate finance market, focusing on current account and credit provision. It assesses the market drivers that have shaped the Higher Education landscape over recent years, governing student and graduate income and expenditure, and ultimately their financial needs. The report analyses the make up of the student population, shedding light on the type of qualifications obtained in Higher Education, and assessing student population trends. The overall size of the sector is detailed, both in terms of the number and types of students in the marketplace and the potential value of their business. In addition, this report assesses the student and graduate financial products on offer from the key players in the market, and assesses the latest advertising trends in student and graduate banking. The Consumer section looks at the various issues concerning former and existing students, including what made them choose which provider to use for student banking, whether they were loyal to that provider after finishing their studies and the differing levels of financial product ownership among students and non-students. The report concludes with an overview of the future for this market, and a forecast of the likely future size of the student market.Table of Contents - INTRODUCTION AND ABBREVIATIONS
- Students and graduates - a more fragmented consumer base
- Key sources
- Global information and research
- Consumer research
- ACORN
- ABBREVIATIONS
- Definitions
- EXECUTIVE SUMMARY
- Government targets 50% participation rate in Higher Education
- Recent educational changes create a ‘buy now, pay later’ culture
- Tuition fee increases may lead to reduced HE applications
- Undergraduate finance starts before university - half are already saving
- In 2002/03 the average shortfall between income and expenditure was £1,384
- Student Loans have increased their share over commercial debt
- Lifetime earnings differential between graduates/non-graduates still exists
- Segmenting the market for profitability
- Have HE student numbers peaked?
- First-degree graduates comprised approximately half of the Higher Education sector graduating in 2005
- Figure 1: Qualifications obtained by students on HE courses at HEIs in the UK, 2000/01-2004/05
- Students owed an average of £5,267 in 2005
- Over 2000-05 anticipated debt increased by 60% for those in year three
- NatWest and HSBC dominate advertising spending on student and graduate financial services
- Consumer research shows HE attendance and consumers’ plans to enter/re-enter
- Graduate earning differential still exists
- Drilling down to understand the current and potential student population
- Undergraduate and graduate bank account ownership trends
- Student accounts engender loyalty
just
- Those loyal to student account providers are the most open to debt
- Cluster group analysis shows debt profile is key to attitudes towards student accounts
- The future - a more fragmented student body
- MARKET DRIVERS
- Government targets 50% participation rate in Higher Education
- Figure 2: Age participation rates in Higher Education in Great Britain, 1985/86-2003/04
- Latest HEIPR stands at 43% against a target rate of 50%
- Demographic changes may lead to a lower number of potential students
- Figure 3: Population growth, by age group, 2001-25
- Pool of talent will decrease going forward
- Figure 4: Population change in the UK younger populations, 2000-10
- Financing greater student numbers through increasing private expenditure
- Figure 5: Public/private expenditure on tertiary education as a percentage of GDP, by sources of public and private sources, 2002
- Recent educational changes create a ‘buy now, pay later’ culture
- Buy now, pay later
for longer
- Greater support for poorer students?
- University fees undergo a step change increase in 2005/06
- Implications - tuition fees increase, applications are down slightly
- Pressures on student finances
- Undergraduate finance starts before university - half are already saving
- Figure 6: Financial preparations for university, 2004
- Undergraduate income showing systemic changes
- Figure 7: Systemic changes in student finance: a decade of change in student income, 1988-99
- Undergraduates’ income has increased with their borrowing capacity
- Figure 8: Changes in the composition of students’ income, 1998/99 and 2002/03
- Families lend less and students do more paid work
- Figure 9: Key sources of students’ income, 1998/99 and 2002/03
- Income derived from the student’s family has reduced
- Paid working hours have increased, especially for C2DEs
- STUDENT EXPENDITURE
- In 2002/03 the average shortfall between income and expenditure was £1,384
- Figure 10: Student expenditure in 2002/03 Academic year
- Entertainment is the single greatest expenditure of students’ living costs
- Financing student debt
- Figure 11: Changes in student borrowing and sources of debt, 1998/99 and 2002/03
- Student loan has increased its share over commercial debt
- Current terms and conditions for Student Loans
- Figure 12: Maximum loans available to full-time Higher Education students for 2004/05
- Figure 13: Repayment thresholds for Student Loans, 2005 and 2006
- Commercial credit approaches £1 billion - what’s in it for the providers?
- Lifetime earnings differential of graduates is not as clear as in the past
- Figure 14: Weekly earnings of graduates and non-gradautes in the UK, by age group, 2004
- Graduate prospects look good in the short term
- Figure 15: Main influences on the annual rate of growth of real earnings of graduates, 1995/96-2002/03
- Graduates of certain institutions earn more
- Figure 16: Average starting salaries of graduates, by Higher Education insistution, 2005
- Postgraduate study is a differentiator?
- Figure 17: Types of work undertaken by UK-domiciled Masters degree students graduating in 2003 and working in the UK
- Figure 18: Composition of the Russell Group, 2006
- MARKET SIZE
- Growth in HE student numbers has outpaced FE growth
- Figure 19: Total number of students in Further and Higher Education, 1970/71-2001/02 and 1996/97- 2004/05
- Have HE student numbers peaked?
- Higher Education comprises more than just first degrees
- Figure 20: Qualifications obtained by students on HE courses at HEIs in the UK, 2000/01-2004/05
- First-degree graduates comprised half of the Higher Education graduating sector in 2005
- Number of first-degree graduates increased by only 5% between 2003/04 and 2004/05
- Figure 21: Growth in qualifications obtained by students on HE courses at HEIs in the UK, 2000/01-2004/05
- Sub-degree-level courses are driving undergraduate growth
- Postgraduates represent an increasing proportion of the student body
- Study modes - part-time study is key to education growth
- First-degree students are least likely to study part-time
- Figure 22: Full-time and part-time students in UK Higher Education in 2004/05
- Time to appraise the traditional undergraduate/graduate offer?
- Students owed an average of £5,267 in 2005
- Figure 23: Average value of student debt, 2000-05
- Key sources of credit for students
- Figure 24: Average value of student debt by those owning financial product, 2002-05
- Growth in value and product penetration
- Figure 25: Average value of student debt by those owning the product, 2002-05
- Average value of overdrafts is increasing slightly but take-up is down
- Students with credit cards are borrowing more
- Personal loans are consolidating loans?
- Parental loans are down
- Student Loans are taken up by approximately 80% of those eligible for one
- Over a million students are not eligible for student loans
- Student Loans may by peaking in terms of product penetration
- Figure 26: Take-up of Student Loans - value and number of student loans, 1990/91-2004/05
- Over 2000-05 anticipated debt increased by 60% for those in year three
- Figure 27: Students’ anticipated overall debt at the end of course, by year of study and calender year, 2000-05
- PRODUCT DESIGN AND KEY PLAYERS
- Big five banks dominate the student market
- Figure 28: Estimated market share of the student banking sector, 2005
- Student accounts
- Figure 29: Selection of student current account packages, 2005/06
- Overdrafts are consumer-friendly - unless unauthorised
- Incentives are still offered
- Credit cards are offered but with low limits
- Moving students into the real world
- Figure 30: Selection of graduate account packages, 2005/06
- Career development and graduate loans offer a way of segmenting the high performers
- Figure 31: Selection of career development loans, 2005/06
- CDLs and graduate loans show segmentation and partnerships as the way forward
- Figure 32: Selection of graduate loan packages, 2005/06
- ADVERTISING AND PROMOTION
- TV advertising is central
- Figure 33: Adspend on graduate and student general banking services, by outlet type, 2005
- NatWest and HSBC have consistently spent most
- Figure 34: Adspend on graduate and student general banking services, by advertisers, 2002-05
- HSBC and NatWest are main spenders
- Figure 35: Adspend on graduate and student general banking services, by advertiser and outlet type, 2005
- THE CONSUMER AND PRODUCT OWNERSHIP
- Higher Education attendance (educational attainment)
- Current students make up 6% of the sample, but 16% are HE prospectives
- Figure 36: HE attendance and plans to enter/re-enter Higher Education, February 2006
- The under-35s are engaged with the concept of Higher Education
- Figure 37: HE attendance and plans to enter/re-enter Higher Education, by gender, age and socioeconomic group, February 2006
- Implications
- ABC1 16-34s are a key group
- Figure 38: HE attendance and plans to enter/re-enter Higher Education, by marital status, lifestage, age/socio-economic group and tenure, February 2006
- HE graduates are more economically active
- Figure 39: HE attendance and plans to enter/re-enter Higher Education, by working status, annual income,
- TV region and ACORN category, February 2006
- Non-graduates earn less, older graduates earn most
- Implications
- Drilling down to find current students and prospective students
- Figure 40: Current and prospective students, by gender, age and socio-economic group, February 2006
- The current student sample is firmly ABC1
- Figure 41: Those currently studying for HE qualifications by age/socio-economic group, February 2006
- Almost a third of students work full-time
- Figure 42: Current and prospective students, by lifestage, working status, TV region and ACORN category, February 2006
- Current students are most Internet-savvy and love their mobiles
- Figure 43: Current and prospective students, by new technology users, newsparer readership, commercial
- TV viewing and supermarket usage, February 2006
- Implications
- Undergraduate and graduate bank account trends
- Figure 44: Student bank account ownership, February 2006
- Implications
- Modern day students are more likely to have bank accounts prior to entering Higher Education
- Figure 45: Student bank account ownership, by gender, age and socio-economic group, February 2006
- Implications
- Broadsheet readers are most likely to switch
- Figure 46: Student bank account ownership, by new technology users, newspaper readership, commercial
- TV viewing and supermarket usage, February 2006
- THE FUTURE
- Growth of the Higher Education sector may be slowing
- Fragmented student body
- Some students and graduates are more equal than others
- Behaviour is changing - will products/services change too?
- FORECAST
- Figure 47: Forecast of qualifications obtained by students on HE courses in the UK, 2005/06-2010/11
- Growth in the number of Student Loans will continue, but the size of the loan will be key going forward
- Figure 48: Forecast of the value of SLC loans at current and constant prices and number of SLC loans, 2005/06-2010/11
- Factors used in the forecast
- APPENDIX: RESEARCH METHODOLOGY
|
|