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Large Contact Center Solutions (Market Advisor)Product Type: Market Research ReportPublished by: Current Analysis Inc. Published: April 2008 Product Code: R759-9886 Description Revived by strong IP telephony conversion, growth in emerging markets, and new technologies, the long-term outlook for the large contact center market is good. However, near-term growth in the largest markets will be mitigated by a slow economy. This report contains a market overview, analyst review, near and long term drivers, and ratings for all competitors within the Contact Center Solutions market.Table of Contents - Description of the market segment as defined by Current Analysis, and what types of products and services are included within it. Market Review - Analysis of significant events shaping the market including: product rollouts, new service offerings, significant M&A activity, corporate announcements, regulatory events, and the impact of court judgments Near-Term Market Drivers - A look at what is currently responsible for driving growth or decline in the market. Long-Term Market Drivers - Trends that will shape the foundation and impact the long-term growth of the market segment. Market Ratings - Table that outlines all the key vendors in a market, and compares each to its competitors in important Current Analysis measures including: level of maturity, momentum, technology vision, and overall rating. |
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