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Voice Box: IP Telephony and LAN Convergence in the US Business Market, Part Three: US Small Business (5 to 99 Employees)

Product Type: Market Research Report
Published by: In-Stat
Published: December 2004
Product Code: R97-1913
Description
This report provides forecasts for the number of voice lines used by type, including TDM PBX, IP-enabled, IP telephony, and Centrex. Forecasts for voice network equipment and IP telephony in this market are also included. Data on line use, application and business drivers, voice network requirements, and IP telephony as part of a bundle is presented. Brand and channel data for IP telephony purchases are provided.
Table of Contents

Table
of Contents



  • Executive Summary



  • Methodology




    • Forecasting
      Techniques


    • Definitions



    • Structured
      Research Sources



      • Voice and
        Data Networking, 2004 - 12/03


      • Voice and
        Data Networking, 2004 - 8/04


      • Voice Network
        Demand Drivers, 2004 - 10/04






  • Small Business
    Demographics




    • Number of Firms



    • Number of Employees



    • Work Environments




      • Employment
        by Primary Location, 2003-2008




    • Number of Locations
      by Type, 2003-2008




  • Small Business
    Voice Networks




    • Examining the
      Installed Base



      • Types of
        Voice Networks Currently Used by Size of Business




    • Lines Installed




      • TDM PBX
        Usage


      • TDM PBX
        Usage by Size of Business


      • TDM Lines
        Installed by Size of Business


      • IP-enabled
        PBX Usage


      • IP-enabled
        PBX Usage by Size of Business


      • IP-enabled
        PBX Lines Installed by Size of Business


      • IP Telephony
        Usage, Year-end 2003


      • IP Telephony
        Solutions Usage, August 2004


      • IP Telephony
        Usage by Size of Business


      • IP Telephony
        by Size of Business


      • Centrex





    • Voice Networking
      Equipment Expenditures



      • Wireline
        Equipment


      • IP Telephony
        Equipment






  • The Evolution
    of the Voice Network





      • Impact Applications
        by Size of Business



    • Business Drivers




      • Impact
        Factors by Size of Business




    • Voice Network
      Requirements



      • Functional
        Requirements


      • Functional
        Requirements by Size of Business





      • "Non-technical"
        Criteria


      • Important
        'Non-technical' Criteria by Size of Business


      • Emerging
        Voice Features


      • "Interesting"
        Features by Size of Business


      • "Extremely"
        Interesting Features by Size of Business



    • The IP Voice
      Bundle



      • IP Telephony
        Solutions as Part of a Bundle by Size of Business


      • Purchasing
        an IP PBX Solution by Size of Business




    • Potential IP
      Telephony Bundle Elements


    • The Small IP
      Voice Network




  • Top Voice Box
    Vendors




    • Brands of IP
      Telephony Solutions in Use



      • IP-enabled
        PBX Solution(s) Currently Used by Size of Business






  • Voice Box Channels




    • Channels Used
      to Purchase Networking Solutions



      • General
        Networking Channels by Size of Business


      • Channel
        Perceptions






  • Conclusion



List
of Tables



  • Table 1. Number
    of Firms - Small Business, 2003-2008


  • Table 2. Number
    of Employees (EMP) - Small Business, 2003-2008


  • Table 3. Employment
    (EMP) by Primary Location - Small Business, 2003-2008


  • Table 4. Number
    of Locations by Type - Small Business, 2003-2008


  • Table 5. Types
    of Voice Networks Currently Used by Size of Business - Small Business,
    2004


  • Table 6. Voice
    Lines Installed by Type- Small Business, 2003-2008


  • Table 7. TDM PBX
    Usage by Size of Business - Small Business, 2004


  • Table 8. TDM Lines
    Installed by Size of Business - Small Business, 2003-2008


  • Table 9. IP-enabled
    PBX Usage by Size of Business - Small Business, 2004


  • Table 10. IP-enabled
    PBX Lines Installed by Size of Business - Small Business, 2003-2008


  • Table 11. IP/LAN
    Telephony Usage by Size of Business - Small Business,
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