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Mobile Wallet: More than M-Commerce

Product Type: Market Research Report
Published by: In-Stat
Published: April 2006
Product Code: R97-2352
Description
One of the so-called “killer apps” from the late 1990s was m-commerce, a concept that fell completely flat even before the dot-com meltdown. However, the mobile wallet is a much different application that includes elements of mobile transactions, as well as other items one may find in a leather wallet, such as membership cards, loyalty cards, and other forms of identification. The most important benefit, though, may be technology that permits content discovery on mobile phones.

In-Stat believes that 10 to 25 million subscribers in North America could be using mobile wallets by 2011.

This report includes the results of a 1,200-response survey of attitudes toward mobile transactions by US mobile subscribers, optimistic and expected forecasts of mobile wallet users through 2010 and descriptions of carrier experiences and trials in the US and Japan.

Who should read this report? Anybody who is involved in the mobile or transaction processing ecosystems, including:
  • Mobile carriers
  • Semiconductor vendors
  • Mobile handset vendors
  • Mobile application vendors
  • Banks and credit card processing companies
  • Point-of-sale terminal makers
  • Merchants with mobile and online operations
Table of Contents

  • Executive Summary


  • Introduction



    • Examples




  • Mobile Payments
    and Transaction


  • Content Discovery


  • Experience and
    Trials




    • Mobile Wallet
      in Japan



      • How It
        Works


      • Mobile
        Wallet Ecosystem in Japan




    • Trial: Cingular
      Wireless/Nokia/Philips (US)




  • Technology and
    Vendor Alignment





      • FeliCa


      • MIFARE


      • NFC Forum



    • Other Technologies



      • RFID (Transaction)


      • Picture
        Recognition (Content Discovery)


      • QR Bar
        Codes (Content Discovery and Transaction)






  • US Consumer
    Attitudes




    • Barriers and
      Drivers


    • Profiles



      • Handsets,
        Carriers, Spending, and Demographics




    • Most Likely
      Adopters




  • Prospects for
    Mobile Wallet Adoption




    • Asia


    • US


    • Forecasts



      • Optimistic
        Forecast


      • Expected
        Forecast






  • Conclusions


  • Appendix



    • Companies Interviewed
      for this Report


    • Survey Questions





List
of Tables



  • Table 1. FeliCa
    Users


  • Table 2. MIFARE
    Users


  • Table 3. Ranking
    of Mobile Wallet Adoption Barriers (Sort: Most Important)


  • Table 4. Profiles
    of Most and Least Likely Adopters of Mobile Wallet


  • Table 5. Monthly
    Wireless Spending by Interest in Mobile Wallet


  • Table 6. Barriers
    to Adoption by Interest in Mobile Wallet (Significant Differences Highlighted)


  • Table 7. Expected
    Frequency of Mobile Wallet Transactions


  • Table 8. Most Important
    Drivers for Mobile Wallet (by Interest)


  • Table 9. Optimistic
    Mobile Wallet Users Forecast—North America, 2006–2010


  • Table 10. Expected
    Mobile Wallet Users Forecast—North America, 2006–2010


List
of Figures



  • Figure 1. Optimistic
    and Expected Mobile Wallet Users—North America 2006–2010 (Users
    in Thousands)


  • Figure 2. Interest
    in Mobile Wallet Transactions


  • Figure 3. QR Bar
    Code


  • Figure 4. Barriers
    to Adoption, Most Likely vs. Least Likely Adopters


  • Figure 5. Technology
    Diffusion Characteristics of Respondents


  • Figure 6. Monthly
    Wireless Spending by Technology Diffusion Characteristics Respondents



  • Figure 7. Preferred
    Transaction Account


  • Figure 8. Optimistic
    and Expected Mobile Wallet Users—North America, 2006–2010
    (Users in Thousands)

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