US Small Business Managed Services Trends and Spending (5 to 99 Employees): Industry

US Small Business Managed Services Trends and Spending (5 to 99 Employees)

Product Type: Market Research Report
Published by: In-Stat
Published: July 2007
Product Code: R97-2874

Description

When it comes to the performance of many business network functions like security, storage, and hosting, the small business market is increasingly more likely to turn to a managed services provider to perform these functions and less likely to perform them in-house. Though somewhat slower than spending growth among firms with more than 100 employees, In-Stat predicts steadily increasing managed services (MS) spending growth in the small business market with a 7% CAGR through 2011.

This report covers managed services adoption trends in the US small business market. There are two main sections of this report. The first section will focus on demand for managed services, including managed services adoption trends for multiple business network functions. Also covered is demand for fully-managed IP telephony and fully-managed desktop solutions.

The second section will focus on small business managed services spending. Survey data tables which detail current and future demand for all surveyed business network business functions are broken down to the small business sub-segment level.

The report is based upon primary research obtained in a recent survey that included 304 US small business network decision makers.

Table of Contents

Larger Small Businesses to Embrace Managed Services
2007 Small Business Managed Services Adoption Slightly Slower than 2006: New Network Functions Covered for 2007
Interest in Fully-Managed IP Telephony or Desktop/PC Solutions Stronger Among 100+-Employee Firms than With Small Firms: The 50- to 99-Employee Firms Best Small Business Targets for IP Solutions; ully-Managed Desktop Solutions Do Not Resonate
The 50- to 99-Employee Sub-Segment Accounts for Highest Small Business Managed Services Spending Percentage Increase
Future Cost and Complexity Still the Biggest Factors in Increased Managed Services Spending
Related In-Stat Reports
Methodology
Appendix: Definition of Managed Services
List of Tables: Table 1. Network Functions Done In-House/Planned to Keep In-House—US Small Business; Table 2. Network Functions Currently Out-Tasked—US Small Business; Table 3. Network Functions Now Done In-House but Planned to be Out-Tasked Within Two Years—US Small Business; Table 4. Managed Services Spending by Small Business Sub-Segment—US Small Business (US$ in Millions); Table 5. Managed Services Spending by Size of Business—US Business (US$ in Millions)
List of Figures: Figure 1. Small Businesses More Likely to be DIYers in 2007—US Small Business; Figure 2. 2007 Data Shows Slight Pushback to Future Managed Services Adoption—US Small Business; Figure 3. New Functions Included in 2007 Managed Services Survey—US Small Business; Figure 4. Majority of Small Business Firms Have no Plans for IP—US Small Business; Figure 5. Roughly One-Third Interested in Fully-Managed IP Solution—US Small Business; Figure 6. Fully-Managed Desktop Solutions Appeal to Only One-Quarter of Small Businesses—US Small Business

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