Tying Home Automation & Security to Home Networks in NA: Renters Willing to Pay More for Remote Access

Executive Summary

Introduction

Survey Demographics

Gender

Household Income

Age

Region

Internet Access

Residence Owners vs. Renters

Number of Rooms per Residence

Age of Owned Homes

Home Security Service Subscribership

Security Service Subscribership

How Many Households are Subscribing?

Security Service Subscribers by Age Group

Non-Subscriber Interest in Obtaining Security Service

Current Use of Home Automation Devices & Systems

Current Use by General Category

Device/System Ownership by US Region

Device/System Ownership by Age

Average Number of Rooms per Household by Device/System Ownership

Simple Timers

Popular Applications

Satisfaction

Reasons for Lack of Satisfaction with Simple Timers

Standalone Automation Systems

Popular Applications

Satisfaction

Reasons for Lack of Satisfaction with Standalone Automation System

Automation System Connected to Home Network

Popular Applications

Satisfaction

Reasons for Lack of Satisfaction with Automation System Connected to Home Network

Self-Installed vs. Professionally-Installed Automation Systems

Standalone Systems

Systems Connected to Home Network

Decision Criteria for Self vs. Professional Installation

Popular Type of Communications

Communications Being Used by Standalone Systems

Communications Being Used by Automation Systems Connected to Home Networks

Automation System Users: Monitoring & Controlling the Home Front Remotely

Current Ability to Remotely Access

Methods Being Used to Remotely Access Automation Systems

Importance of Monitoring vs. Controlling Remotely

Willingness to Pay Fee to Service Provider for Remote Access for Automation

Cost Sensitivity for Remote Access

Overall Consumer Interest in Remotely Monitoring & Controlling the Home

General Interest in Monitoring Home While Away by Internet

General Consumer Interest in Monitoring/Controlling Home Automation Applications Remotely

Controlling Lights

Controlling Heating or Cooling Systems

Controlling a Security System

Notifications of a Security Alert

Monitoring Electrical Use

Controlling Sprinkler Systems

Monitoring Home via Security Camera

Applications in the Most Demand

Applications Currently Being Accessed Remotely by Automation System Users

Willingness to Pay Monthly Fee for Remote Access

Systems to Control Heating & Cooling

Current Automation Systems Enabling Control

Programmable Thermostat

Automation System Brands or Technologies Currently Owned

Power Consumption Management

Power Load Management System & Plan: Current Use

Interest in Power Load Management Plan

Power Load Users: Interest in Power Consumption Proactive Monitoring

Demand for Pre-Installed Wiring in New Homes

Interest

Price Willing to Pay

European Consumer Surveys

Ownership of Home Automation System

Remote Access

North American Forecasts

Selected Vendors

AT&T

Bell Canada

Control4

Crestron

D-Link

Exceptional Innovations

GE Security

iControl Networks

Intermatic

Linksys

NextAlarm.com

SmartLabs

Universal Devices

Visonic

Zensys

Methodology

Related In-Stat Reports

List of Tables

Table 1. Type of Device/System Owned by US Region

Table 2. Type of Device/System Owned by Age Group

Table 3. Fee Willing to Pay for Remote Access by Application vs. Subsets of Respondents by System Ownership, Own/Rent Home, Have Security Service, Interested in Power Load Plan

Table 4. Automation System Brands or Technologies Currently Owned: Standalone System vs. System Connected to PC Network

Table 5. North American Households, Households with Automation System, Households with Remote Access to Automation System & Service Revenue for Remote Access to Home Automation (Households in Thousands, Revenue in US$M)

Table 6. North American Households with Automation System, Number of Systems in Use & Home Automation Systems Connected to PC Home Network (Households in Thousands)

List of Figures

Figure 1. Participants’ Gender by Survey

Figure 2. Participants’ Household Income

Figure 3. Home Automation/Security Survey Participants by Age Group

Figure 4. US Participants by Region

Figure 5. Participants by Internet Access at Home: Dial-up, Broadband, and No Access

Figure 6. Own vs. Rent Residence

Figure 7. Number of Rooms per Residence

Figure 8. Age of Home

Figure 9. Subscribers vs. Non-Subscribers of Home Security Service: Home Automation/Security Survey

Figure 10. Subscribers vs. Non-Subscribers of Home Security Service: RTS Web Survey

Figure 11. Subscribers vs. Non-Subscribers of Home Security Service: RTS Telephone Survey

Figure 12. Security Service Subscribers by Age Group: Home Automation/Security Survey vs. All Respondents

Figure 13. Security Service Subscribers by Age Group: RTS Phone vs. RTS Web Surveys with Age Comparisons for All Respondents

Figure 14. Non-Subscriber Interest in Obtaining Security Service: Home Automation/Security Survey

Figure 15. Non-Subscriber Interest in Obtaining Security Service: RTS Web Survey

Figure 16. Non-Subscriber Interest in Obtaining Security Service: RTS Phone Survey

Figure 17. Current Use of Home Automation Device/System by Category

Figure 18. Average Number of Rooms per Household by Device/System Ownership

Figure 19. Simple Timer Use by Type of Device Controlled

Figure 20. Satisfaction with Simple Timers

Figure 21. Reason for Lack of Satisfaction with Simple Timers

Figure 22. Standalone Automation System Use by Type of Device Controlled

Figure 23. Satisfaction with Standalone Automation System

Figure 24. Reason for Lack of Satisfaction with Standalone Automation System

Figure 25. Automation System Connected to Home Network Use by Type of Device Controlled

Figure 26. Satisfaction with Automation System Connected to Home Network

Figure 27. Reason for Lack of Satisfaction with Automation System Connected to Home Network

Figure 28. Installation of Standalone Systems

Figure 29. Installation of Automation System Connected to Home Network

Figure 30. Decision Criteria for Self vs. Professional Installation by Type of System

Figure 31. Standalone System Methods of Communicating/Controlling

Figure 32. Home Network-Connected Methods of Communicating/Controlling

Figure 33. Current Ability to Remotely Access Automation Systems

Figure 34. Automation System Remote Access by Method: PC vs. Mobile Phone, or Both

Figure 35. Importance of Automation System Users to Remotely Monitor Functions

Figure 36. Importance of Automation System Users to Remotely Control Functions

Figure 37. Willingness to Pay Fee to Service Provider for Automation Remote Access

Figure 38. How Much Users are Willing to Pay for Remote Access

Figure 39. General Interest of All Respondents in Monitoring Home or Household Occupants Remotely by Internet

Figure 40. Interest in Control of Lighting

Figure 41. Interest in Control of Heating or Cooling Systems

Figure 42. Interest in Control of a Security System

Figure 43. Interest in Security Alerts

Figure 44. Interest in Monitoring Electrical Use

Figure 45. Interest in Control of Sprinkler Systems

Figure 46. Interest in Monitoring Home via Security Camera

Figure 47. Remote Applications in Demand

Figure 48. Remote Applications Currently Being Used

Figure 49. Control of Heating & Cooling by Automation Systems

Figure 50. Programmable Thermostat Ownership

Figure 51. Power Load Management Plan Use

Figure 52. Interest in Power Load Management Plan

Figure 53. Interest in Proactive Monitoring of Power Consumption

Figure 54. Interest in New Home Pre-Installed Wiring: Computer Networking vs. Audio/Video Distribution vs. Home Automation Systems

Figure 55. Price Willing to Pay for New Home Pre-Installed Wiring

Figure 56. Ownership of Home Automation System: France, Germany, & UK Households

Figure 57. Remote Access to Home Automation: France, Germany, & UK Households