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US Professional Services Market: Managed Services Adoption Trends and Spending

Product Type: Market Research Report
Published by: In-Stat
Published: September 2007
Product Code: R97-2954
Description
In-Stat predicts steadily increasing managed services spending growth in the professional services market with a 10% CAGR through 2011-slightly higher than average managed services spending percentage growth in the overall US market.

This report covers managed services adoption trends in the US professional services market. There are three main sections of this report.

The first section focuses on demand for managed services, including managed services adoption trends for multiple business network functions. Also covered is demand for fully-managed IP telephony and fully-managed desktop solutions.

The second section focuses on adoption of utility computing, or "on-demand" services in the professional services market. Covered is demand for on-demand network/bandwidth capacity, computer storage capacity, and server/CPU capacity.

The third section focuses on managed services spending. Survey data tables that detail current and future demand for all surveyed business network functions are broken down comparing the professional services market to the total US business market.

The report is based upon primary research obtained in a recent survey that included 220 US professional services market business network decision makers.
Table of Contents
Professional Services Market Receptive to Managed Services

Professional Services Take-Rates on Par with US Take-Rates Through 2009

New Network Functions Covered for 2007

Fully-Managed Solutions Resonate with Professional Services Market Decision-Makers

One in Three Interested in Fully-Managed Desktop Solution

Utility Computing Adoption in the Professional Services Market on Par with Total US Adoption

Profile of a Utility Computing Adopter

Current Non-Users Crave Bandwidth

The Non-Interested Fail to See Financial Reasons to Adopt On-Demand Services

Professional Services Market Less Likely to DIY than US Market

Future Cost and Complexity Still the Biggest Factors in Increased Managed Services Spending

Related In-Stat Reports

Methodology

Appendix

List of Tables

Table 1. Network Functions Done In-House/Planned to Keep In-House

Table 2. Network Functions Currently Out-Tasked

Table 3. Network Functions Now Done DIY but Plan to Out-Task within 2 Years

Table 4. US Professional Services Market Managed Services Spending—2006-2011 (US$ Millions)

Table 5. US Business Managed Services Spending by Size of Business—2005-2011 (US$ Millions)

List of Figures

Figure 1. Professional Services Market Slightly Less Likely to be DIYers than Total US Market

Figure 2. Managed Hosting Market Shows Most Potential for Providers

Figure 3. New Functions Included in 2007 Managed Services Survey

Figure 4. Slightly Less than Half Will Have IP Solutions in Place by 2009

Figure 5. Cost-Savings Drive Demand for Fully-Managed IP Solutions

Figure 6. Nearly One-Third Interested in Fully-Managed Desktop Solutions

Figure 7. Roughly One-Third of Firms Contract for, or are Interested in Utility Computing Services

Figure 8. On-Demand Storage is the Most Often Used On-Demand Service

Figure 9. Saving Money and Technology Concerns Drive Utility Computing Adoption

Figure 10. Professional Services Market Likely to Turn to the Telcos for On-Demand Services

Figure 11. Non-Users Show Strong Interest in On-Demand Bandwidth Capacity

Figure 12. Saving Money the Most Important Reason for Those Interested in Utility Computing Services

Figure 13. Many Potential Providers to Those Interested in On-Demand Services

Figure 14. ROI the Main Issue for Those Uninterested in Utility Computing
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