Internet Commerce Infrastructure: Demand for Enabling Internet Infrastructure in the Middle & Enterprise Markets

The growing use of the Internet by businesses and consumers continues to spur significant change in the way companies operate. From how companies communicate, how products are bought and sold, to how data is collected and organized, the Internet is quickly filtered into just about every facet of business processes. Based on end-user research, this report examines how mid-sized and enterprise business are using the Internet and how they are spending their IT budgets to further Internet-enable their businesses.

Executive Summary

Methodology & Sources

Survey Research

Forecasts and Definitions

Market Overview

Internet Usage

Middle Market Internet Demographics

Enterprise Market Internet Demographics

Internet Commerce Infrastructure

Total Market Spending on Internet Platforms

Future Trends in Internet Spending

Middle Market Expenditures

Enterprise Expenditures

e-Commerce Applications

Middle Market - e-Commerce Applications

Enterprise - e-Commerce Applications

Website Functionality

Middle Market Website Functionality

Enterprise Website Functionality

List of Tables

Table 1: # of Full-time Employees Accessing the Internet - Middle Market, 2000-2004

Table 2: Growth in # of Employees Accessing the Internet - Middle Market, 2000-2004

Table 3: # of Full-time Employees Accessing the Internet - Enterprise Market, 2000-2004

Table 4: Growth in # of Employees Accessing the Internet - Enterprise Market, 2000-2004

Table 5: Internet Infrastructure Spending - Corporate Market, 2000-2004

Table 6: Uses of the Internet by Size of Business: eCommerce - Middle Market, 2000

Table 7: Uses of the Internet by Size of Business: eCommerce - Enterprise, 2001

Table 8: Website Features Current/2001/Evaluating: Marketing - Middle Market, 2000

Table 9: Website Features Current/2001/Evaluating: eCommerce - Middle Market, 2000

Table 10: Website Features Current/2001/Evaluating: eBusiness - Middle Market, 2000

Table 11: Website Features Current/2001/Evaluating: Marketing - Enterprise, 2000

Table 12: Website Features Current/2001/Evaluating: eCommerce - Enterprise, 2000

Table 13: Website Features Current/2001/Evaluating: eBusiness - Enterprise, 2000

List of Figures

Figure 1: Total Market Spending on Internet Infrastructure - Corporate Market, 2000-2004

Figure 2: Internet Demographics - Corporate Market, 2000

Figure 3: Full-time Employees Accessing the Internet - Corporate Market, 2000-2004

Figure 4: Total Market Spending on Internet Infrastructure - Corporate Market 2000-2004

Figure 5: Spending on Internet Platforms - Middle Market, 2000

Figure 6: Growth in Spending on Internet Platforms - Middle Market, 2004

Figure 7: Spending on Internet Platforms - Enterprise, 2000

Figure 8: Growth in Spending on Internet Platforms - Enterprise, 2004

Figure 9: Top 3 Uses of Internet for eCommerce - Corporate Market, 2000

Figure 10: Uses of the Internet: eCommerce - Middle Market, 2000

Figure 11: Uses of the Internet: eCommerce - Enterprise, 2000

Figure 12: Website Features Adoption - Corporate Market, 2000-2001