LAN Telephony 2001: Bell-Heads Go IP!

LAN Telephony is the future of enterprise voice. Every major telecom and data vendor has entered the fray, and shipments are on the rise. As standards emerge, third party applications will hit the market and even further drive sales. In-Stat predicts revenues of over three billion dollars in handset, server, and application sales by 2005. This report examines the technology, market drivers, and profiles of every major vendor. A 2000 and Q1 2001 market share, as well as a five year forecast is included.

Executive Summary

Methodology

Market Definition

Introduction

What is LAN Telephony?

The Components

IP PBX

Ethernet

Nodes

Packet Handsets

Technical Issues

Quality Controls

QoS (Quality of Service)

Standards

802.1

H.323

PBX Markets

Features

Moves, Adds, and Changes

Phone Portability

Application Integration

VoIP

Single Wire

Call Centers

Applications

Cisco 3rd Party Applications

3 Com 3rd Party Applications

Company Profiles

3 Com

Alcatel

Avaya

Cisco

Ericsson

Nortel

Pingtel

Shoreline

Siemens

Market Share

2000 Market Share

Q1 2001 Market Share

Market Forecast

Enterprise Switching Market

Voice on the LAN

Conclusion

List of Tables

Table 1: LAN Telephony 5 Year U.S. Forecast in $Millions

Table 2: 1995-2000 U.S. PBX Market Stations in Millions

Table 3: Cisco 3rd Party Applications

Table 4: 3 Com 3rd Party Applications

Table 5: Pingtel Applications Contest

Table 6: 2000 LAN Telephony U.S. Station Market Share

Table 7: 2000 LAN Telephony U.S. Server Market Share

Table 8: Q1 2001 LAN Telephony U.S. Station Market Share

Table 9: Q1 2001 LAN Telephony U.S. Server Market Share

Table 10: 1995-2000 U.S. PBX Market Stations in Millions

Table 11: U.S. Enterprise Voice Switching Market Forecast in Stations in Millions

Table 12: LAN Telephony Drivers

Table 13: LAN Telephony Hurdles

Table 14: Percentage Enterprise Voice on the LAN 5 Year Forecast

Table 15: U.S. Enterprise Switching Stations, % LAN Voice, and LAN Telephony Stations in Millions

Table 16 : LAN Telephony U.S. 5 Year Revenue Forecast in $Millions U.S.

List of Figures

Figure 1: LAN Telephony 5 Year U.S. Forecast in $Millions

Figure 2: LAN Telephony Basic Diagram

Figure 3: 3Com NBX Business Telephone

Figure 4: Voice Quality Error Margins

Figure 5: 1995-2000 U.S. PBX Market Stations in Millions

Figure 6: LAN Telephony Sweet Spot in 2000

Figure 7: 3 Com Superstack 3 Network Diagram

Figure 8: 3 Com Competitive Advantages

Figure 9: Alcatel OmniPCX 4400

Figure 10: Alcatel Reflexes Handset

Figure 11: Alcatel OmniPCX Remote Site Support

Figure 12: Avaya IP Product Family

Figure 13: Avaya IP Enterprise Voice Network

Figure 14: Cisco 7940 IP Telephone

Figure 15: Cisco 7910 IP Phone

Figure 16: Cisco 7960 IP Telephone

Figure 17: Cisco Handset Features

Figure 18: Ericsson Dialog 3413 IP Handset

Figure 19: Succession CSE Network Diagram

Figure 20: Nortel I2004 IP Handset

Figure 21: Pingtel Hosted PBX Services

Figure 22: Pingtel IP PBX

Figure 23: Shoreline Network Diagram

Figure 24: Shoreware IPBX stack

Figure 25: Shoreline Components

Figure 26: Shoreline C/NET Installation

Figure 27: Siemens HiPath 5300/5500 V2.5 Network Diagram

Figure 28: Siemens HiPath integration with Resume Routing call center application

Figure 29: 2000 LAN Telephony U.S. Station Market Share

Figure 30: 2000 LAN Telephony U.S. Server Market Share

Figure 31: Q1 2001 LAN Telephony U.S. Station Market Share

Figure 32: Q1 2001 LAN Telephony U.S. Server Market Share

Figure 33: 1995-2000 U.S. PBX Market Stations in Millions

Figure 34: U.S. Enterprise Voice Switching Market Forecast in Stations in Millions

Figure 35: Percentage Enterprise Voice on the LAN 5 Year Forecast

Figure 36: U.S. LAN Telephony Enterprise Stations in Millions

Figure 37: LAN Telephony U.S. 5 Year Revenue Forecast in $Millions U.S.