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Pan Asian Customer Relationship Management Software Markets: Taiwan and South Korea

Product Type: Market Research Report
Published by: Frost & Sullivan
Published: May 2000
Product Code: r1-1625
Description
Competitive pressures are causing a higher demand for Customer Relationship Management (CRM) software solutions. End-user companies are learning they must increase customer retention rates in order to remain competitive, and strengthening client relationships can lead to increased customer loyalty. This report addresses the competitive structure and other key issues of the CRM software market in Taiwan and South Korea, and offers solid advice on navigating the twist and turns this market may take as it comes into its own.
Table of Contents

  • Introducing the Market Engineering Consulting Report

    • Overview

  • Executive Summary

    • Introduction to the Customer Relationship Management Software Market
    • Summary of Major Findings

  • Market Engineering Research for South Korean Customer Relationship Management Software Market 1996-2006

    • Total Market Segment Analysis
    • Market EngineeringResearch Measurement System
    • Market Share Analysis
    • Strategic Analysis and Forecasts of the Sales Force Automation Software Market
    • Strategic Analysis and Forecast of the Marketing Automation Software Market
    • Strategic Analysis and Forecasts of the Customer Service/Care CRM Software Market

  • Market Engineering Research for the Taiwanese Customer Relationship Management Software Market 1996-2006

    • Total Market Segment Analysis
    • Market Engineering Research Measurement System
    • Market Share Analysis
    • Strategic Analysis and Forecastsof the Sales Force Automation Market
    • Strategic Analysis and Forecasts of the Marketing Automation Software Market
    • Strategic Analysis and Forecasts of the Customer Service/Care CRM Software Market

  • Database of Key Industry Participants

    • Market Participants
    • Related Companies

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