Middle Market Communications Platforms

With a growing number of branch/remote workers, middle market firms are using a variety of applications and communication services to keep disparate workgroups in synch. In-Stat estimates these firms invested more than $14 billion on communication services and equipment in 1998. Increasing remote access demands and needs for WAN connectivity promise to, not only affect middle market demand for communication services to both main offices and remote worker's home, but also will lead to their increased investment in more powerful and capable communication equipment. By 2002, In-Stat estimates middle market firms will spend nearly $18 billion on communication services and equipment.

• Market Overview
  
• Communications Expenditures
  
• Total Market
  
• Remote Workers May be Key Drivers of Residential High-speed Internet…
  
• Market Growth
  
• Communications Allocation Breakdown
  
• Remote Workers Present A Significant Opportunity
  
• Data Services
  
• Wireless Services
  
• Wireline Services
  
• Wireline Services Segmentation
  
• Local
  
• Long Distance
  
• Wireless Equipment
  
• Wireline Equipment
  
• Communications Platforms
  
• Phone Systems
  
• Remote Workers Use Residential Features Like Call Waiting…
  
• New PBX Solutions Will Better Connect Remote Workers…
  
• Hand-held and Wireless
  
• Cellular and Pager Penetration
  
• Conclusion
  
• Small Business Infrastructure, with Enterprise Management Capabilties…
  
• Methodology & Sources
  

List of Tables

• Table 1: Communications Spending by Size of Business, Middle Market
  1998-2002
  
• Table 2: Communications Spending by Type, Middle Market 1998-2002
  
• Table 3: Communications Spending Growth by Size of Business, Middle Market
  1998-2002
  
• Table 4: Communications Spending Growth by Type, Middle Market 1998-2002
  
• Table 5: Data Services Spending by Size of Business, Middle Market 1998-2002
  
  
• Table 6: Data Services Spending Growth, Middle Markets 1998-2002
  
• Table 7: Wireless Services Spending by Size of Business, Middle Market
  1998-2002
  
• Table 8: Wireless Services Spending Growth, Middle Market 1998-2002
  
• Table 9: Wireline Services Spending by Size of Business, Middle Market
  1998-2002
  
• Table 10: Wireline Services Spending Growth, Middle Market 1998-2002
  
• Table 11: Wireline Services Spending Segmentation, Middle Market 1998-2002
  
• Table 12: Local Services Spending by Size of Business, Middle Market
  1998-2002
  
• Table 13: Long Distance Spending by Size of Business, Middle Market
  1998-2002
  
• Table 14: Domestic Long Distance Spending by Size of Business, Middle Market
  1998-2002
  
• Table 15: International Long Distance Spending by Size of Business, Middle
  Market 1998-2002
  
• Table 16: Wireless Equipment Spending by Size of Business, Middle Market
  1998-2002
  
• Table 17: Wireless Equipment Spending Growth, Middle Market 1998-2002
  
• Table 18: Wireline Equipment Spending by Type of Business, Middle Market
  1998-2002
  
• Table 19: Wireline Equipment Spending Growth, Middle Market 1998-2002
  
• Table 20: Average Number of Phone Lines Supported - Middle Market, 1998 -
  2002
  
• Table 21: Primary Phone System in Use, Middle Market 1998
  
• Table 22: Primary Phone System Expected to be in Use, Middle Market 2000
  
• Table 23: Communications Services Used, Middle Market 1998
  
• Table 24: Communication Services Used, Middle Market 2000
  
• Table 25: Purchase Audiences for Hand-held and Wireless Equipment, Middle
  Market 1998
  
• Table 26: Cellular Penetration by Size of Business, Middle Market 1998-2002
  
• Table 27: Pager Penetration by Size of Business 1998-2002
  

List of Figures

• Figure 1: Communications Market Opportunity, Middle Market 1998
  
• Figure 2: Communications Spending by Size of Business, Middle Market 1998
  
• Figure 3: Average Communications Spending Allocation, Middle Market 1998
  
• Figure 4: Average Number of Phone Lines by Size of Business, Middle Market
  1998
  
• Figure 5: Primary Phone Systems in Use - Services, Middle Market, 1998
  
• Figure 6: Phone System in Use - Services, Middle Market 2000
  
• Figure 7: Primary Phone System in Use - Manufacturing, Middle Market, 1998
  
• Figure 8: Phone System in Use - Manufacturing, Middle Market 2000
  
• Figure 9: Primary Phone System in Use - Trade, Middle Market, 1998
  
• Figure 10: Phone System in Use - Trade, Middle Market 2000
  
• Figure 11: Primary Phone System in Use - FIRE, Middle Market, 1998
  
• Figure 12: Phone System in Use - FIRE, Middle Market 2000