Should we be managing ITO and BPO engagements differently?: Industry Research Report

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Should we be managing ITO and BPO engagements differently?

Published Date: May 2009

Published By: Ovum Plc

Page Count: 11

Order Code: R464-1220

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ITO and BPO are very different beasts. Although both fall under the umbrella named 'outsourcing', the level of impact, breadth, maturity and skill sets associated with them can vary substantially.

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