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Home > Computers and Information Technology > Software > CRM & Customer Service
Asia/Pacific (Excluding Japan) Customer Relationship Management Applications 2007-2011 Forecast and Analysis
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| Published Date:
July 2007
Published By:
IDC
Page Count:
28
Order Code:
R104-31069
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Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Subregional Market Analysis
Australia
Market Trends
Market Accelerators
Market Inhibitors
Greater China
Market Trends
Market Accelerators
Market Inhibitors
India
Market Trends
Market Accelerators
Market Inhibitors
Korea
Market Trends
Market Accelerators
Market Inhibitors
Southeast Asia
Market Trends
Market Accelerators
Market Inhibitors
Functional Market Analysis
Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Shares by Functional Market, 2006 (US$M)
Major Vendors in Asia/Pacific (Excluding Japan)
Table: Asia/Pacific (Excluding Japan) Top 10 Customer Relationship Management Application Vendors, 2006
Future Outlook
Forecast and Assumptions
Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Functional Market, 2006-2011 (US$M)
Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast by Country, 2006-2011 (US$M)
Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application Forecast, 2006-2011
Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Customer Relationship Management Applications, 2007-2011
Market Context
Table: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011 (US$M)
Figure: Asia/Pacific (Excluding Japan) Customer Relationship Management Application 2006 and 2007 Revenue Forecast Comparison, 2005-2011
Essential Guidance
Learn More
Related Research
Definitions
Customer Relationship Management Applications
Sales
Marketing
Customer Service
Contact Center
Appendix
Australia
Table: Australia Customer Relationship Management Application Vendor Shares, 2006
Hong Kong
Table: Hong Kong Customer Relationship Management Application Vendor Shares, 2006
India
Table: India Customer Relationship Management Application Vendor Shares, 2006
Indonesia
Table: Indonesia Customer Relationship Management Application Vendor Shares, 2006
Korea
Table: Korea Customer Relationship Management Application Vendor Shares, 2006
Malaysia
Table: Malaysia Customer Relationship Management Application Vendor Shares, 2006
New Zealand
Table: New Zealand Customer Relationship Management Application Vendor Shares, 2006
Philippines
Table: Philippines Customer Relationship Management Application Vendor Shares, 2006
People's Republic of China
Table: People's Republic of China Customer Relationship Management Application Vendor Shares, 2006
Singapore
Table: Singapore Customer Relationship Management Application Vendor Shares, 2006
Taiwan
Table: Taiwan Customer Relationship Management Application Vendor Shares, 2006
Thailand
Table: Thailand Customer Relationship Management Application Vendor Shares, 2006
Synopsis
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