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BPO in the UK manufacturing industry (Databook)


Published Date: July 2006
Published By: Datamonitor
Page Count: 15
Order Code: R313-15821
 
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TABLE OF CONTENTS
CHAPTER 1 INTRODUCTION 6
What is this report about? 6
Catalyst 6
Methodology 6
Definitions 6
CHAPTER 2 BPO IN THE UK MFG INDUSTRY 8
Total BPO revenues within the UK manufacturing industry 8
CRM BPO revenues within the UK manufacturing industry 9
F&A BPO revenues within the UK manufacturing industry 10
HR BPO revenues within the UK manufacturing industry 11
KP BPO revenues within the UK manufacturing industry 12
P&B BPO revenues within the UK manufacturing industry 13
SM BPO revenues within the UK manufacturing industry 14
APPENDIX 15
Further reading 15
Business Trends: Manufacturing Technology - Understanding your customer (Customer Focus), DMTC1208 15
PLM livens up as product becomes King again, BFTC1123 15
Ask the analyst 15
LIST OF TABLES
Table 1: BPO definitions 7
Table 2: BPO services in the UK MFG industry. 2002-08 ($m) 8
Table 3: CRM BPO services in the UK MFG industry. 2002-08 ($m) 9
Table 4: F&A BPO services in the UK MFG industry. 2002-08 ($m) 10
Table 5: HR BPO services in the UK MFG industry. 2002-08 ($m) 11
Table 6: KP BPO services in the UK MFG industry. 2002-08 ($m) 12
Table 7: P&B BPO services in the UK MFG industry. 2002-08 ($m) 13
Table 8: SM BPO services in the UK MFG industry. 2002-08 ($m) 14


LIST OF FIGURES
Figure 1: BPO services in the UK MFG industry. 2002-08 ($m) 8
Figure 2: CRM BPO services in the UK MFG industry. 2002-08 ($m) 9
Figure 3: F&A BPO services in the UK MFG industry. 2002-08 ($m) 10
Figure 4: HR BPO services in the UK MFG industry. 2002-08 ($m) 11
Figure 5: KP BPO services in the UK MFG industry. 2002-08 ($m) 12
Figure 6: P&B BPO services in the UK MFG industry. 2002-08 ($m) 13
Figure 7: SM BPO services in the UK MFG industry. 2002-08 ($m) 14



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