2007 Top 10 Business Drivers, Strategic Responses, and IT Priorities for European Banking & Payments

Published Date: November 2006 Published By: TowerGroup Page Count: 10 Order Code: R301-1204 $1,750.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products TowerGroup Take-Aways Report Coverage The Top 10 Exhibit 1 Top 10 Business Drivers, Strategic Responses, IT Priorities for European Banking and Payments (2007) Business Drivers for European Banking and Payments 1. Regulation 2. Metrics 3. Nontraditional competition 4. Contracting margins 5. Pricing transparency 6. Industry consolidation 7. Revenue optimization 8. Segmentation 9. Risk management 10. New partner profiles Strategic Responses to Business Drivers 1. Adopting a proactive stance toward regulation and legislation 2. Sharing information within the institution 3. Restoring value to products through CRM 4. Maximizing investment 5. Realigning prices 6. Reviewing best practices 7. Examining payments as a business 8. Improving knowledge of customers' behaviors 9. Implementing standards 10. Assessing partners Technology Priorities for European FSIs 1. Centralized regulatory and compliance monitoring 2. Mapping of CRM to organizational structure 3. Mapping of CRM to customer touchpoints 4. Third-party processing 5. Product rationalization 6. Core systems audit 7. Service-oriented architecture as the basis of a payments and institutional "hub" 8. Branch rationalization 9. Relationship-based pricing and dynamic product bundles 10. Product/systems enhancement Summary Similar Products • 2009 Top 10 Business Drivers, Strategic Responses, and IT Initiatives in Global Payments Published Nov 2008 by TowerGroup • Mobile Banking and Payments, September 2008: Leaders, Laggards, and New Trends Published Oct 2008 by TowerGroup • Geography Is No Longer a Barrier for International Mobile Remittances Published Oct 2008 by Yankee Group • Online Storage ‘Vaults’ The Electronic Safe Deposit Box Brings Opportunities for Loyalty and Fees, but Can It Overcome Daunting Challenges? Published Oct 2008 by Javelin Strategy & Research • Data Breaches: What Should Banks, Payments Firms and Merchants do to Protect Brand Equity and Customer Loyalty? Published Oct 2008 by Javelin Strategy & Research • Emerging Media and Technology - UK Published Oct 2008 by Mintel International Group Ltd. • Mobile-Banking Consumer Behaviors How Segmentation and an Emphasis on Smartphone Users Will Build Profits, Loyalty and Adoption Published Oct 2008 by Javelin Strategy & Research • Banking on PHRs and the Personal Health Technology Platforms Published Sep 2008 by IDC • The Future of Electronic Payment Technology in New Zealand: A Market Overview Published Sep 2008 by IDC • Mobile Banking and Payments, August 2008: Leaders, Laggards, and New Trends Published Sep 2008 by TowerGroup