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Smart Cards
2007 Top 10 Business Drivers, Strategic Responses, and IT Priorities for US Bank Cards
Published Date:
November 2006
Published By:
TowerGroup
Page Count:
12
Order Code:
R301-1210
$1,750.00 Online Download
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Description
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Report Coverage
Background
Exhibit 1 Top 10 Business Drivers, Strategic Responses, and IT Priorities for US Bank Cards (2007)
Business Drivers for US Bank Cards
1. Attrition
2. Risks to process and data
3. Customer expectations
4. Competitive market
5. Impending credit crisis
6. Regulation/litigation
7. Payment network evolution
8. Innovation at the point of sale
9. International competition
10. Innovation in processing
Strategic Responses to Business Drivers
1. Retaining accounts and balances
2. Managing risk
3. Householding
4. Innovative cobranding
5. Examining and revising acquisition approval and credit line policies
6. Averting industry restructuring and regulatory and litigation challenges to interchange
7. Customer relationship management at the point of sale
8. Managing expenses through bank-merchant alliances
9. Globalization
10. Finding alternatives to the closed-loop network
Technology Priorities for Bank Cards
1. Data protection
2. New products
3. Contactless point of entry
4. Better integration at the point of sale
5. Larger technology capacity
6. Customer-centric loyalty systems
7. System support through refinement of technologies
8. Legacy system overhaul
9. Multicurrency handling
10. Process enhancements
Summary
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