Business Intelligence in Retail Banking (Review Report): Industry Research Report

Business Intelligence in Retail Banking (Review Report)

Published Date: December 2007

Published By: Datamonitor

Page Count: 55

Order Code: R313-29382

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Description

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Overview
Catalyst
Summary
Executive Summary: Introduction; Business Intelligence in Retail Banking (Market Focus); Business Intelligence in Retail Banking (Strategy Focus); Business Intelligence in Retail Banking (Technology Focus); Business Intelligence Technology Spending through 2012 in Retail Banking (Databook); Table of Contents; Table of figures; Table of tables; Business Intelligence in Retail Banking (Market Focus)
Summary: Introduction to the market brief; Compliance requirement is keeping focus squarely on reporting and monitoring functionality; Need to retain accurate customer records and full transaction details; Pressure to implement advanced monitoring and measurement systems; Lack of comprehensive compliance strategy deteriorates the enterprise-wide visibility; Sales and service effectiveness requires ability to predict customer requirements as well as fully understand customer relationship; Greater customer understanding requires detailed segmentation and analysis; Sales forces need to be able to offer a quicker and more accurate decision making process than its competition; Predictive bank to customer relationship entails coherent data for accurate and full customer analysis; Strong management necessitates deep insight and control of banking operations; Improved business agility requires constant monitoring; Access to precise and reliable information enables accurate decision making processes; Banks must closer control their business relationships; Business Intelligence in Retail Banking (Strategy Focus)
Summary: Introduction to the strategy brief; BI must be fully aligned with business processes; Business intelligence for revenue generation activities; Increasing use of performance measurements techniques; Business intelligence supporting financial visibility; Using business intelligence to fight fraudsters; Leveraging business intelligence to minimize risks; Achieving compliance requirements; Ability to respond faster to customers, to regulators or to management generates need for real-time automation; Business Intelligence in Retail banking (Technology Focus)
Summary: The sourcing strategy must be aligned with needs and resources; Best-of-breed; Best-of-suite; It is a necessity to start BI projects with a proper data foundation; Banks must develop a comprehensive end-to-end BI platform; BI tools are spreading out among various banking applications; End-to-end business intelligence platform becomes a necessity; Banks require a consistent and standardized approach to developing an integrated and fully automated BI platform; Required architecture for automated delivery; End-to-end integration; Conclusion for vendors and banks; Business Intelligence Technology Spending through 2012 in Retail Banking (Databook); Introduction; Global Business Intelligence IT Spending, 2006-2012, by regions ($m); West European Business Intelligence IT Spending, 2006-2012, by countries ($m); West European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); West European Business Intelligence IT Spending, 2006-2012, by sources ($m); North American Business Intelligence IT Spending, 2006-2012, by countries ($m); North American Business Intelligence IT Spending, 2006-2012, by solution areas ($m); North American Business Intelligence IT Spending, 2006-2012, by sources ($m); Central and Eastern European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Central and Eastern European Business Intelligence IT Spending, 2006-2012, by sources ($m); Asia & Pacific European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Asia & Pacific European Business Intelligence IT Spending, 2006-2012, by sources ($m); Middle East Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Middle East Business Intelligence IT Spending, 2006-2012, by sources ($m); Definitions: Sources; Internal; Hardware; Packaged software; Systems integration; Services; Definitions: Solution areas; Customer intelligence; Performance management; Financial analysis; Fraud detection; Risk Management; Compliance; Definitions: Geographies; Methodology
APPENDIX: Definitions; Methodology; Further reading; Ask the analyst; Datamonitor consulting; Disclaimer
List of Tables: Table 1: Global Business Intelligence IT Spending, 2006-2012, by regions ($m); Table 2: West European Business Intelligence IT Spending, 2006-2012, by countries ($m); Table 3: West European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Table 4: West European Business Intelligence IT Spending, 2006-2012, by sources ($m); Table 5: North American Business Intelligence IT Spending, 2006-2012, by countries ($m); Table 6: North American Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Table 7: North American Business Intelligence IT Spending, 2006-2012, by sources ($m); Table 8: Central and Eastern European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Table 9: Central and Eastern European Business Intelligence IT Spending, 2006-2012, by sources ($m); Table 10: Asia & Pacific Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Table 11: Asia & Pacific Business Intelligence IT Spending, 2006-2012, by sources ($m); Table 12: Middle East Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Table 13: Middle East Business Intelligence IT Spending, 2006-2012, by sources ($m)
List of Figures: Figure 1: What compliance and regulatory issues are driving increased IT expenditure in 2007?; Figure 2: Banks progressing towards a data driven customer service; Figure 3: Aligning BI solutions with business requirements; Figure 4: Business intelligence solution adoption within the retail banking industry, H1 2007; Figure 5: (Near) real time and no (near) real time requirements for business intelligence solution areas; Figure 6: Best-of-breed versus best-of-suite strategies and associated risks and rewards.; Figure 7: Business intelligence platform in retail banking; Figure 8: Example of a reporting tool - Operational dashboard delivered by Cognos (IBM); Figure 9: Gathering, analysing and utilising data should be an automatic and continuous exercise; Figure 10: Global Business Intelligence IT Spending, 2006-2012, by regions ($m); Figure 11: West European Business Intelligence IT Spending, 2006-2012, by countries ($m); Figure 12: West European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Figure 13: West European Business Intelligence IT Spending, 2006-2012, by sources ($m); Figure 14: North American Business Intelligence IT Spending, 2006-2012, by countries ($m); Figure 15: North American Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Figure 16: North American Business Intelligence IT Spending, 2006-2012, by sources ($m); Figure 17: Central and Eastern European Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Figure 18: Central and Eastern European Business Intelligence IT Spending, 2006-2012, by sources ($m); Figure 19: Asia & Pacific Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Figure 20: Asia & Pacific Business Intelligence IT Spending, 2006-2012, by sources ($m); Figure 21: Middle East Business Intelligence IT Spending, 2006-2012, by solution areas ($m); Figure 22: Middle East Business Intelligence IT Spending, 2006-2012, by sources ($m)

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