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Home  > Business/Finance  >  Diversified Services  >  Business Outsourcing

Business Process Management (BPM) in Retail Banking: Review of the Process Execution Providers

Published Date: October 2004
Published By: TowerGroup
Page Count: 16
Order Code: R301-1020
 
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TowerGroup Take-Aways


Report Coverage


A Framework for Business Process Management
Exhibit 1: BPM Framework: Interdependent Tiers on a Base of Management Support Services

Evolution of BPM
Focus on Process Execution
Exhibit 2: Technology Components of the Process Execution Layer of the BPM Framework

Hybrid Process Execution Layer Solutions
Exhibit 3: Self-Described BPM Solutions/Platforms with Retail Banking Applications
Exhibit 4: Software Providers with BPM-Related Technology and Services Capabilities

Business Activity Monitor (BAM)
Exhibit 5: Business Activity Monitor Solutions Found in Retail Banking

Workflow Management Systems
Exhibit 6: Workflow Solutions Found in Retail Banks

Exception Management
Exhibit 7: Exception Management Solutions Found in Retail Banks (Not Including Item Processing)

Business Rules Modules
Exhibit 8: Business Rules Modules Found in Retail Banks

Content Management
Exhibit 9: Content Management Solutions Found in Retail Banking

Imaging/Retrieval, Forms, and Document Management
Document Imaging and Retrieval
Exhibit 10: Document Imaging and Retrieval
Document and Forms Management
Exhibit 11: Document and Forms Management

Finding the Right Mix
Exhibit 12: The Process Execution Layer

Summary
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