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Home  > Business/Finance  >  Diversified Services  >  Business Outsourcing

Business Process Management: Bigger than a Breadbox and the Greatest Thing Since Sliced Bread!?

Published Date: September 2004
Published By: TowerGroup
Page Count: 13
Order Code: R301-1061
 
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TowerGroup Take-Aways


Report Coverage


Background
Exhibit 1: Enterprise Processes Are Composed of Local Processes
Exhibit 2: BPM Framework Consists of Four Interdependent Tiers with a Base of Management Support Services

Management Support Services
Exhibit 3: Components of the Management Support Services Layer
Strategy Development
Organizational Development
Business Process Reengineering
Systems Integration, Project Management, and Implementation Services


Enterprise Architecture
Exhibit 4: Components of the Enterprise Architecture Layer
Middleware
Enterprise Application Integration Services
Web Services


Process Management
Exhibit 5: Components of the Process Management Layer
Process Modeling Environment
Process Mapping Tools
Process Simulation Environment
Business Process Repository


Process Execution
Exhibit 6: Components of the Process Execution Layer
Business Activity Monitor
Workflow Management Systems
Exception Management
Business Rules Module
Content Management
Imaging, Forms, and Document Management


Summary
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