Business Process Management and Knowledge Management: Strengthening Retail Customer Relationships

Published Date: July 2005 Published By: TowerGroup Page Count: 5 Order Code: R301-918 $1,750.00   Online Download $1,750.00   Hard Copy Mail Delivery   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products TowerGroup Take-Aways Report Coverage Background Exhibit 1: Managing the Customer Life Cycle in Retail Banking Requires Mastery of Organic Growth Skills People and Technology Tools and Methods Enhance Customers' Experience Business Process Management (BPM) Knowledge Management (KM) Summary Similar Products • The foundations for a knowledge services offshoring economy Published Oct 2008 by Ovum Plc • Web 2.0 - The Inflection Point for Knowledge Management Published Oct 2008 by IDC • Plimsoll Analysis- Workflow & Knowledge Management (UK) Published Oct 2008 by Plimsoll Publishing Ltd. • Plimsoll Analysis- Document Archiving & Records Management (UK) Published Oct 2008 by Plimsoll Publishing Ltd. • Plimsoll Analysis- Business Information Services (UK) Published Oct 2008 by Plimsoll Publishing Ltd. • The 2009-2014 World Outlook for Knowledge Management (KM) Solutions Published Sep 2008 by Icon Group International, Inc. • The 2009-2014 World Outlook for Knowledge Management (KM) Software Published Sep 2008 by Icon Group International, Inc. • The 2009-2014 World Outlook for Records Management (RM) Solutions Published Sep 2008 by Icon Group International, Inc. • Decision Matrix: Selecting a Documents & Records Management Vendor (Competitor Focus) Published Aug 2008 by Datamonitor • Plunkett's Almanac of Middle Market Companies 2009 Published Jul 2008 by Plunkett Research, Ltd.