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Business Outsourcing
Business Process Outsourcing: Expanding Horizons in a Shrinking World
Published Date:
December 2007
Published By:
TowerGroup
Page Count:
14
Order Code:
R301-1371
$1,750.00 Online Download
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Description
Table of Contents
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Report Coverage
Background
Current Trends in BPO
Exhibit 1 End-to-End Process Outsourcing vs. Partial Process Outsourcing in the Call Center (2007)
Vendor Selection for Business Transformation
Exhibit 2 The Governance of Business Process Outsourcing for Business Transformation (2007)
The Future of BPO
Exhibit 3 Adoption Curve for Business Process Outsourcing (2007)
Exhibit 4 The Evolutionary Value Chain of Business Process Outsourcing
The Final Frontiers for BPO?
Exhibit 5 Current and Future Global Business Process Outsourcing Delivery Locations (2007)
Summary
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