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Home > Communications > Access Technology > LAN/WAN Technology
U.S. Business VoIP Services: A Demand-Side View from the 2007 U.S. WAN Manager Survey
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| Published Date:
August 2007
Published By:
IDC
Page Count:
29
Order Code:
R104-31354
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Table of Contents
IDC Opinion
In This Study
Methodology
Demographics
Figure: Respondents by Company Size
Figure: Respondents by Vertical Industry
Figure: Number of Business Locations Connected to the Corporate WAN
Figure: Respondents by Location of Corporate Sites: U.S. Only and Multinational
Figure: Number of Business Locations Outside the United States Connected to the Corporate WAN
Figure: Respondents by U.S. Time Zone
Figure: Respondents by Total Gross Sales Volume
Figure: Respondents by Title
Table: Number of Business Locations Connected to the Corporate WAN by Company Size (% of Respondents)
Table: Number of Business Locations Outside the United States Connected to the Corporate WAN by Company Size (% of Respondents)
Table: Respondents by Company Size and Vertical Industry (% of Respondents)
Table: Respondents by Company Size: U.S.-Only and Multinational Corporations (% of Respondents)
Table: Respondent Title by Company Size (% of Respondents)
Table: Respondents by Total Gross Sales Volume and Company Size (% of Respondents)
Situation Overview
Introduction
Survey Findings
IP Telephony
Table: VoIP Configurations by Company Size (% of Respondents)
Table: Planned VoIP Deployments in the Next 12 Months by Company Size (% of Respondents)
Table: IP PBX Management by Company Size (% of Respondents)
Figure: IP PBX Management by Vertical Industry
Figure: IP PBX Management by Location of Corporate Sites
Table: IP PBX Location by Company Size (% of Respondents)
Table: IP PBX Management Options in Use by Company Size (% of Respondents)
Table: IP PBX Management Options in Use by Annual Telecommunications Spending (% of Respondents)
Figure: SIP Trunking Implementation by Company Size
Table: Reasons for Deploying VoIP by Company Size (% of Respondents)
Table: Reasons for Deploying VoIP by Vertical Industry (% of Respondents)
Table: Manufacturer of IP PBX by Company Size (% of Respondents)
Table: Manufacturer of IP PBX by Location of Corporate Sites (% of Respondents)
Table: Reasons for Using IP Centrex by Company Size (% of Respondents)
Table: IP Centrex Service Supplier by Company Size (% of Respondents)
Call/Contact Center
Table: Presence of Call/Contact Center by Company Size (% of Respondents)
Table: Use of VoIP for Call/Contact Center by Company Size (% of Respondents)
Table: Call/Contact Center Management by Company Size (% of Respondents)
Videoconferencing
Table: Use of Videoconferencing by Company Size (% of Respondents)
Table: Use of Videoconferencing by Vertical Industry (% of Respondents)
Table: Number of Videoconference Sites by Company Size (% of Respondents)
Figure: Number of Videoconference Sites by Vertical Industry
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
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