Table of Contents IDC Opinion In This Study
Definitions
Application Outsourcing: The New AO Market View
Application Management
Exceptions and Exclusions
Hosted Application Management
Exceptions and Exclusions Situation Overview
Market Strategies
Emergence of SaaS Threatens to Disintermediate Traditional AM Providers
Cost Competitiveness Remains a Key Vendor Concern
Overlapping of SOD, SAAS, and Hosted AM
Revenue Results
Table: Top Canadian Application Outsourcing Vendors by Revenue, Market Share, and Growth Rate, 2005 ($M)
Significance of AO to Business Models
Figure: Top Canadian Application Outsourcing Vendors by Revenue and Growth Rate and Application Outsourcing as a Percentage of Total Revenue, 2005
Examining Competitive Movements
New Entrants
Vendors That Fell Behind Future Outlook
Vendor Profiles
CGI
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
IBM Global Services (IBM)
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
Oracle
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
Figure: Concerns Regarding Software On Demand Adoption
Bell
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses
salesforce.com
Year in Review
Service Offering
Strategy
Competitive Advantage
Weaknesses Essential Guidance
What Will Happen
Actions to Consider Learn More
Related Research
Methodology
Synopsis