The Challenges of Ubiquitous Internet Access: Industry Research Report

The Challenges of Ubiquitous Internet Access

Published Date: November 2001

Published By: Datamonitor

Page Count: 24

Order Code: R313-9098

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Description

Table of Contents

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ABOUT DATAMONITOR

ACTION POINTS

Outline of the brief

Three key things you need to know about pervasive Internet access

Service providers should prepare for devices both competing with and

complementing each other

Content should be tailored to the capabilities of specific devices to maximise

customer satisfaction

Criteria for uptake: price, easy setup and use

Ergonomic, environmental, and technological constraints

The solution: services tailored to the various devices

As technology advances, the demand for a personalized service accessible from

multiple devices will increase

All players should take heed of the importance of partnership strategies to

leverage each other's assets

AOL's "Everywhere" strategy

THE FUTURE DECODED

Devices enabling Internet access will be complementary rather than

substitutional

Uni-functional and converged forms of devices will cohabit

Winning strategies

To bring non-Internet users on line

To provide high quality content and highly personalized services

Will the uptake of ubiquitous Internet services be from the consumer or

enterprise markets?

APPENDIX

Complementary research

Text-to-Speech

Contact Center Voice Technologies

The Voice Business Value Chain

Voice Portals and Applications (scheduled for December 2001)

Fighting for the European i-consumer

Prospects for Digital TV in Europe

US Content Management and Distribution Markets, 2000 to 2005

Contact details

The Author

Program Manager

US Sales

UK Sales

(c) Datamonitor 2001. All Rights Reserved.

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