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China BPO 2007-2011 Forecast and Analysis


Published Date: June 2007
Published By: IDC
Page Count: 39
Order Code: R104-30747
 
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Table of Contents
IDC Opinion
In This Study
What Has Changed
Methodology
Executive Summary
Situation Overview
Business Process Outsourcing versus Processing Services
China Business Process Outsourcing Services Market Overview
2006 Market Dynamics
Market Overview by Key Horizontal Business Functions
Figure: China BPO Market by Key Horizontal Business Functions, 2006
China Processing Services Market Overview
2006 Market Dynamics
Market Overview by Key Horizontal and Vertical Business Processes
Figure: China Processing Services Market, 2006
Competitive Landscape
Future Outlook
Forecast and Assumptions
Asia/Pacific (Excluding Japan) Business Process Outsourcing and Processing Services Market Forecast
Asia/Pacific (Excluding Japan) Business Process Outsourcing Services Forecast by Key Horizontal Functions
Asia/Pacific (Excluding Japan) Processing Services Forecast
Table: Asia/Pacific (Excluding Japan) Business Process Outsourcing Forecast by Key Horizontal Business Functions, 2004-2011 (US$M)
Table: Asia/Pacific (Excluding Japan) Processing Services Forecast, 2004-2010 (US$M)
China Business Process Outsourcing and Processing Services Market Forecast
China Business Process Outsourcing Services Forecast by Key Horizontal Functions
Figure: China BPO Services Market Revenue and Forecast, 2006-2011
Table: China BPO Forecast by Key Horizontal Business Functions, 2004-2011 (US$M)
Table: China BPO Spending Year-on-Year Growth Rate, 2006-2011 (%)
China Processing Services Forecast
Figure: China Processing Services Market Revenue and Forecast, 2006-2011
Table: China Processing Services Forecast, 2004-2011 (US$M)
Table: China Processing Services Spending Year-on-Year Growth Rate, 2006-2011 (%)
China Business Process Outsourcing and Processing Services Market Forecast and Opportunities by Key Segments
Customer Care Business Process Outsourcing Market
Human Resources Business Process Outsourcing/Processing Services Market
Training Business Process Outsourcing/Processing Services Market
Finance and Accounting Business Process Outsourcing and Processing Services Market
Procurement Business Process Outsourcing and Processing Services Market
Card Processing Service Market
Claims Processing Service Market
Billing Processing Service Market
Assumptions
Table: Key Forecast Assumptions for the China BPO/Processing Services Market, 2007-2011
Market Trends
Essential Guidance
IDC Recommendations for Business Process Outsourcing/Processing Services Providers
Learn More
Related Research
Definitions
Business Outsourcing
Business Process Outsourcing Services
Processing Services
Distinction Between Business Process Outsourcing and Processing Services
Horizontal Versus Vertical Business Process Outsourcing
Human Resources
Training
Customer Care
Finance and Accounting
Procurement Outsourcing
Billing
Card Processing
Claims Processing
Loan Service
Payment Processing
Policyholder Service Processing
Data Management Processing
Synopsis

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