Choosing the Right BPO Partner in the Asia/Pacific (Excluding Japan) Region: An End-User Perspective

Published Date: December 2005 Published By: IDC Page Count: 16 Order Code: R104-25691 $4,500.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products Table of Contents IDC Opinion In This Study Definitions Business Process Outsourcing Processing Services Distinction Between BPO and Processing Services Situation Overview Vendor Evaluation: Who Are the Providers Out There? Specialized BPO Players Business Consulting/Systems Integration Firms IT Service Providers Industry Players Differentiating the Players Figure: Differentiating the Various BPO Players in Asia/Pacific (Excluding Japan) Making the Shortlist: Must-Have Attributes of Vendors Service Capabilities Delivery of Cost Savings Figure: Vendor Positioning for Cost Savings Delivery of Business Process Redesign/Management Completeness of BPO Vision Figure: Completeness of BPO Vision Deal-Winning Capabilities Client Engagement Capabilities Creative and Flexible Client Venturing and Partnering Global Service Delivery Capabilities Ensuring a Productive BPO Relationship Understanding Corporate Objectives Figure: Aligning With Corporate Objectives Assessing BPO Readiness Future Outlook BPO in the Past The Changing Nature of BPO Deals Today Figure: The Changing BPO Landscape Essential Guidance Learn More Related Research Synopsis Similar Products • Norway: BPO 2007 Vendor Shares and 2008-2012 Forecast Published Oct 2008 by IDC • Finland: BPO 2007 Vendor Shares and 2008-2012 Forecast Published Oct 2008 by IDC • The foundations for a knowledge services offshoring economy Published Oct 2008 by Ovum Plc • Katrina Menzigian, Saurabh Gupta, Ateendra Dabas, Ankur Published Oct 2008 by Everest Research Institute • Australia Business Process Outsourcing 2008-2012 Market Forecast and Analysis Published Oct 2008 by IDC • Canadian Infrastructure Outsourcing 2007 Vendor Analysis: The Top 10 Players Published Oct 2008 by IDC • Monica Barron, Rajesh Ranjan, Sudhanshu Saxena Published Oct 2008 by Everest Research Institute • Denmark: BPO 2007 Vendor Shares and 2008-2012 Forecast Published Oct 2008 by IDC • Katrina Menzigian, Saurabh Gupta, Ateendra Dabas, Ankur Published Oct 2008 by Everest Research Institute • Competitive Profiles of Central and Eastern European Vendors Providing Offshore Services 2008 Published Oct 2008 by IDC