Table of Contents IDC Opinion In This Study
Methodology
Respondents
Interviews
Survey Schedule
Weighting
Data Analysis
Respondent Profile
Figure: Respondents by Company Size
Figure: Respondents by Company Revenue
Vertical Industry
Figure: Respondents by Vertical Industry Situation Overview
Customers' Top IT Initiatives
Figure: Top IT Initiatives
Drivers Toward Outsourcing and Expected Cost Savings
Figure: Outsourcing Drivers
Figure: Cost Savings Expectations
Outsourcing Inhibitors
Figure: Outsourcing Concerns Future Outlook
Customers' Preferred Vendor Characteristics
Figure: Preferred Vendor Characteristics
Packaging Preferences for Application Life-Cycle Services
Figure: Application Life-Cycle Services
Figure: Provider Preference for Application Services
Figure: Provider Preference for Those Who Prefer Best of Breed
Reasons for Multisourcing
Figure: Reasons for Choosing Multiple Providers
Hosted Applications Vendor and Pricing Preferences
Figure: Provider Preference for Hosted Applications
Figure: Preference for Utility Pricing in Outsourcing Engagements
Legacy Modernization Plans
Figure: Legacy Modernization Plans in the Next 12 Months
Figure: Legacy Modernization Provider Preferences Essential Guidance
Legacy Modernization's Relationship to Application Outsourcing
Taking a Full Life-Cycle View of Application Services
Maturing the Hosted Model
Looking Beyond Price Learn More
Related Research
Synopsis