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Home  > Computers and Information Technology  >  Software  >  CRM & Customer Service

Customer Retention Management - Process Matters - A Market Insight


Published Date: October 2006
Published By: Frost & Sullivan
Order Code: R1-5303
 
DescriptionTable of ContentsSimilar
Products

  1 | CUSTOMER RETENTION MANAGEMENT - PROCESS MATTERS
   Customer Retention Management - Process Matters
      1. Introduction
      2. Case Study - Retention Gone Wild
      3. Value Out of Balance
      4. Retention Problems
      5. Retention Management Paths
      6. Conclusion


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