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Home  > Computers and Information Technology  >  Software  >  CRM & Customer Service

EMACS 2006 - Improving Customer Satisfaction: Highlights of Utility Successes


Published Date: October 2006
Published By: IDC
Page Count: 6
Order Code: R104-28249
 
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Table of Contents
In This Perspective
EMACS 2006 ? Schaumburg, Illinois
Utility Successes ? Helping Customers Avoid Unexpected Expenses
Home Emergency Service Programs
Fixed Bill Programs
Utility Successes ? Helping Customers Manage Energy
Utility Successes ? Improving Customer Communications
Learn More
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