Brief Description of the Solution
Situation Overview
The Competitive Landscape
Segmenting the Market
Financial Management Versus Customer Care
Installed Versus Hosted Solutions
Table: Vendors and Market Positioning
The Market Players
Solution Gap Analysis
Strategies for Success
A Cautionary Tale
Solution Elements
Account Management
Presentment Capabilities
Table: Comparison of Feature Set Against Key Differentiators
Financial Management
Integration
Compare and Contrast
Customer Care-Oriented Vendors
Financial Management-Oriented Vendors
Vendor Overview
Amdocs
Avolent
Bottomline
CheckFree
Harbor Payments
SAP
Siebel
Future Outlook
Essential Guidance
Actions for Financial Institutions
Actions for Vendors
Learn More
Related Research
Appendix: Provider Profiles
Amdocs
Figure: Amdocs at a Glance
Key Clients
Key Partnerships
Architectures
Products/Product Components
Financial Insights Opinion
Avolent
Figure: Avolent at a Glance
Key Clients
Key Partnerships
Architectures
Products/Product Components
Financial Insights Opinion
Bottomline Technologies
Figure: Bottomline at a Glance
Key Clients
Key Partnerships
Architectures
Product/Product Components
Financial Insights Opinion
CheckFree
Figure: CheckFree at a Glance
Key Clients
Key Partnerships
Architectures
Product/Product Components
Financial Insights Opinion
Harbor Payments
Figure: Harbor Payments at a Glance
Key Clients
Key Partnerships
Architectures
Products/Product Components
Financial Insights Opinion
SAP
Figure: SAP at a Glance
Key Clients
Key Partnerships
Architectures
Products/Product Components
Financial Insights Opinion
Siebel
Figure: Siebel at a Glance
Key Clients
Key Partnerships
Architectures
Products/Product Components
Synopsis