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Mapping the Market for Enterprise Infrastructure Outsourcing (Review Report)


Published Date: December 2006
Published By: Datamonitor
Page Count: 57
Order Code: R313-18882
 
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DATAMONITOR VIEW 1
CATALYST 1
SUMMARY 1
METHODOLOGY 1
EXECUTIVE SUMMARY 3
Introduction 3
Infrastructure outsourcing and managed services (Market Focus) 3
The top infrastructure priorities in 2006 (Customer Focus) 3
Trends in infrastructure services (Databook) 4
Summary 7
Solid, if unspectacular, growth is forecast in infrastructure outsourcing & managed services 8
Infrastructure services form one piece of the wider outsourcing/managed services opportunity 8
Managed and outsourced network services represent a large but slow-growing market 10
The managed and outsourced network services market is extremely mature 11
The network is increasingly viewed as a revenue generating stream 11
Trends in mobility, security and applications are influencing networking contracts 11
Security is now permeating most networking services contracts 12
There is no particular sector bias in terms of the market opportunity by vertical market 12
Geographical revenue variations reflect general trends in IT services 12
The hosting services market has now fully recovered from its recent difficulties 13
Storage services revenue growth is strong relative to other infrastructure services 16
Security & privacy managed services is the fastest growing infrastructure services market 18
Managed and outsourced desktop services is a mature infrastructure services market 22
Desktop maintenance / support / break-fix is a low-growth market opportunity 26
THE TOP INFRASTRUCTURE PRIORITIES IN 2006 (CUSTOMER FOCUS) 28
Summary 28
Network, voice/data convergence and security services are the highest growth markets 29
The need to roll-out next generation networks and secure them is the key driver 29
Almost 40% of organizations are likely to outsource aspects of their infrastructure in the next two years 29
Security and privacy outsourcing is key piece of next generation network roll out 32
Summary 33
TRENDS IN INFRASTRUCTURE SERVICES (DATABOOK) 35
Summary 35
Infrastructure services globally, 2004-2008 35
Infrastructure services in the Asia Pacific, 2004-2008 38
Infrastructure services in Europe, 2004-2008 40
Infrastructure services in Latin America, 2004-2008 42
Infrastructure services in Middle East/Africa, 2004-2008 44
Infrastructure services in North America, 2004-2008 46
Infrastructure services globally by vertical 48
APPENDIX 55
Definitions 55
Ask the analyst 56
List of Tables
Table 1: Infrastructure managed services market revenues 2005 to 2009 ($ millions) 9
Table 2: Global managed and outsourced network services market revenues 2005 to 2009 ($ millions) 10
Table 3: Global hosting services market revenues 2005 to 2009 ($ millions) 13
Table 4: Global managed and outsourced storage services market revenues 2005 to 2009 ($ millions) 16
Table 5: Security & privacy managed services market revenues 2005 to 2009 ($ millions) 19
Table 6: Managed and outsourced desktop services market revenues 2005 to 2009 ($ millions) 23
Table 7: Desktop maintenance / support / break-fix market revenues 2005 to 2009 ($ millions) 26
Table 8: Likely to outsource infrastructure in the next two years by technology area 30
Table 9: Likely to outsource network & voice/data convergence in the next two years 31
Table 10: Likely to outsource security and privacy in the next two years 33
Table 11: Infrastructure services globally, 2004-2008 36
Table 12: Infrastructure services in the Asia Pacific, 2004-2008 39
Table 13: Infrastructure services in Europe, 2004-2008 41
Table 14: Infrastructure services in Latin America, 2004-2008 43
Table 15: Infrastructure services in Middle East/Africa, 2004-2008 45
Table 16: Infrastructure services in North America, 2004-2008 47
Table 17: Infrastructure services globally by vertical 49
Table 18: Infrastructure services globally in the communications vertical, 2004-2008 50
Table 19: Infrastructure services in the consumer industries vertical, 2004-2008 50
Table 20: Infrastructure services globally in the energy vertical, 2004-2008 51
Table 21: Infrastructure services globally in the financial services vertical, 2004-2008 51
Table 22: Infrastructure services globally in the government vertical, 2004-2008 52
Table 23: Infrastructure services globally in the healthcare vertical, 2004-2008 52
Table 24: Infrastructure services globally in the manufacturing vertical, 2004-2008 53
Table 25: Infrastructure services globally in the 'other' vertical, 2004-2008 53
Table 26: Infrastructure services globally in the transportation vertical, 2004-2008 54
List of Figures
Figure 1: Enterprise outsourcing and managed services market conceptualization 8
Figure 2: Solid, if unspectacular, growth is forecast in infrastructure outsourcing and managed services 9
Figure 3: Managed and outsourced network services represent a significant opportunity 10
Figure 4: Hosting services is the largest of the managed and outsourced infrastructure services markets 13
Figure 5: Managed storage services represent the bulk of the available market revenue 16
Figure 6: Strong revenue growth is forecast in the security & privacy managed services market 18
Figure 7: Steady, if somewhat subdued, growth is forecast in managed and outsourced desktop services 22
Figure 8: There is a shift away from on-site support towards remote delivery of desktop services 26
Figure 9: Likely to outsource infrastructure in the next two years by technology area 30
Figure 10: Likely to outsource network & voice/data convergence in the next two years 31
Figure 11: Likely to outsource security and privacy in the next two years 33
Figure 12: Infrastructure services globally, 2004-2008 35
Figure 13: Infrastructure services mix in globally, 2005 and 2008 37
Figure 14: Infrastructure services in the Asia Pacific, 2004-2008 38
Figure 15: Infrastructure services in Europe, 2004-2008 40
Figure 16: Infrastructure services in Latin America, 2004-2008 42
Figure 17: Infrastructure services in Middle East/Africa, 2004-2008 44
Figure 18: Infrastructure services in North America, 2004-2008 46
Figure 19: Infrastructure services globally by vertical, 2005 and 2008 48


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