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Home  > Communications  >  Access Technology  >  LAN/WAN Technology

European WAN Manager Survey 2005: Voice Related Results


Published Date: October 2005
Published By: IDC
Page Count: 57
Order Code: R104-24041
 
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Table of Contents
IDC Opinion
In This Study
Methodology
Sample and Questionnaire
Executive Summary
Platforms for Internal Voice Traffic
Primary Provider of Voice Services
Voice/Data Convergence
Types of PBXs Used
Usage of Hosted IP Voice Services
Responsibility for Purchasing Fixed and Mobile Voice Services
Interview Counts
Table: Sample Sizes, by Country
Table: Sample Sizes, by Sector
Table: Sample Sizes, by Company Size (Number of Employees)
Table: Sample Sizes, by Country and Sector
Table: Sample Sizes, by Country and Size
Table: Sample Sizes, by Sector and Size
Respondent Demographics
Figure: Overall Head Office Location
Table: Head Office Location, by Country
Table: Head Office Location, by Sector
Table: Head Office Location, by Company Size
Figure: Overall Number of Locations in Home Country
Table: Number of Company Sites in Home Country, by Country
Table: Number of Company Sites in Home Country, by Sector
Table: Number of Company Sites in Home Country, by Size
Figure: Overall Number of Locations Elsewhere in Western Europe
Table: Number of Company Sites in Rest of Western Europe, by Country
Table: Number of Company Sites in Rest of Western Europe, by Sector
Table: Number of Company Sites in Rest of Western Europe, by Size
Situation Overview
Introduction
Survey Results
Platforms for Internal Voice Traffic
Figure: Overall Percentage of Internal Voice Traffic by Platform
Table: Method of Transporting Internal Voice Traffic by Country
Table: Method of Transporting Internal Voice Traffic by Sector
Table: Method of Transporting Internal Voice Traffic by Company Size
Primary Provider of Voice Services
Figure: Primary Provider of Voice Services
Table: Primary Provider of Voice Services by Country
Table: Primary Provider of Voice Services by Sector
Table: Primary Provider of Voice Services by Company Size
Voice/Data Convergence
Figure: Overall Extent of Voice/Data Convergence Now and in 12 Months
Table: Extent of Current Voice/Data Convergence, by Country
Table: Extent of Current Voice/Data Convergence, by Sector
Table: Extent of Current Voice/Data Convergence, by Company Size
Table: Extent of Voice/Data Convergence in 12 Months, by Country
Table: Overall Extent of Voice/Data Convergence in 12 Months, by Sector
Table: Overall Extent of Voice/Data Convergence in 12 Months, by Size
Figure: Overall Time Taken to Converge Voice and Data Networks
Table: Time Invested to Converge Data and Voice Networks, by Country
Table: Time Invested to Converge Data and Voice Networks, by Sector
Table: Time Invested to Converge Data and Voice Networks, by Size
Figure: Overall Effect of Voice/Data Convergence on Operating Expenses
Table: Cost Effectiveness of Voice/Data Convergence, by Country
Table: Cost Effectiveness of Voice/Data Convergence, by Sector
Table: Cost Effectiveness of Voice/Data Convergence, by Size
Figure: Overall Means of Achieving Voice/Data Convergence
Table: Means of Achieving Voice/Data Convergence, by Country
Table: Means of Achieving Voice/Data Convergence, by Sector
Table: Means of Achieving Voice/Data Convergence, by Size
Figure: Overall Reason for Outsourcing Some or All of the Convergence Process
Table: Main Reasons for Outsourcing Voice/Data Convergence Process, by Country
Table: Main Reasons for Outsourcing Voice/Data Convergence Process, by Sector
Table: Main Reasons for Outsourcing Voice/Data Convergence Process, by Size
Types of PBXs Used
Figure: Overall Type of PBX in Use
Table: Type of PBX Used, by Country
Table: Type of PBX Used, by Sector
Table: Type of PBX Used, by Company Size
Table: Overall PBX Vendors Used
Table: Type of PBX Used in 12 Months, by Country
Table: Type of PBX Used in 12 Months, by Sector
Table: Type of PBX Used in 12 Months, by Company Size
Usage of Hosted IP Voice Services
Figure: Overall Intentions to Buy Hosted IP Voice Connectivity Services
Table: Use of Hosted IP Voice Connectivity Services, by Country
Table: Use of Hosted IP Voice Connectivity Services, by Sector
Table: Use of Hosted IP Voice Connectivity Services, by Company Size
Figure: Overall Plans to Buy Enhanced Hosted IP Services
Table: Use of Enhanced Hosted IP Voice Services, by Country
Table: Use of Enhanced Hosted IP Voice Services, by Sector
Table: Use of Enhanced Hosted IP Voice Services, by Company Size
Responsibility for Purchasing Fixed and Mobile Voice Services
Figure: Overall Departments Responsible for Buying Fixed and Mobile Voice Services
Table: Responsibility for Purchasing Fixed-Line Voice Services, by Country
Table: Responsibility for Purchasing Fixed-Line Voice Services, by Sector
Table: Responsibility for Purchasing Fixed-Line Voice Services, by Company Size
Table: Responsibility for Purchasing Mobile Voice Services, by Country
Table: Responsibility for Purchasing Mobile Voice Services, by Sector
Table: Responsibility for Purchasing Mobile Voice Services, by Company Size
Comparison With Previous Years' Surveys
Table: IDC WAN Manager Survey Samples, 1999-2005
Figure: Extent of Voice/Data Convergence Now, 2004-2005
Figure: Extent of Voice/Data Convergence in One Year, 2004-2005
Figure: Means of Achieving Voice/Data Convergence, 2004-2005
Future Outlook
Essential Guidance
Learn More
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