Table of Contents
IDC Opinion
In This Study
Methodology
Figure: Sample Sizes, by Country
Figure: Sample Sizes, by Sector
Figure: Sample Sizes, by Company Size (Number of Employees)
Figure: Sample Sizes, by Country and Sector
Figure: Sample Sizes, by Country and Size
Figure: Sample Sizes, by Size and Sector
Company Characteristics
Figure: Head Office Location, Overall
Table: Head Office Location, Overall
Table: Head Office Location, Overall
Table: Head Office Location, Overall
Figure: Number of Western European Countries Operated in, by Country
Figure: Number of Western European Countries Operated in, by Sector
Figure: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Table: Number of Western European Countries Operated in, by Company Size
Situation Overview
Wide Area Networking
Summary
The Ethernet Anomaly
Detail
Figure: Sample Breakdown into Private Network Types
Figure: Proportion of Company Sites in Home Country Connected to Private Network
Figure: Proportion of Company Sites in Rest of Western Europe Connected to Private Network
Figure: Proportion of Company Sites Connected to Private Network, by Country
Figure: Proportion of Company Sites Connected to Private Network, by Sector
Figure: Proportion of Company Sites Connected to Private Network, by Company Size
Figure: Type of Private Network Used, Overall
Figure: Type of Private Network Used, by Country
Figure: Type of Private Network Used, by Sector
Figure: Type of Private Network Used, by Size
Figure: Satisfaction with Network Services
Table: Satisfaction with Network Services, by Country
Table: Satisfaction with Network Services, by Sector
Table: Satisfaction with Network Services, by Company SizeAverage Satisfaction
Table: Satisfaction with Network Services, National vs. International Presence
Figure: Plans to Start and Stop Using Network Types
Figure: Plan to Start or Stop Frame Relay Next Year, by Country
Figure: Plan to Start or Stop Frame Relay Next Year, by Sector
Figure: Plan to Start or Stop Frame Relay Next Year, by Size
Figure: Plan to Start or Stop ATM Next Year, by Country
Figure: Plan to Start or Stop ATM Next Year, by Sector
Figure: Plan to Start or Stop ATM Next Year, by Size
Figure: Plan to Start or Stop X.25 Next Year, by Country
Figure: Plan to Start or Stop X.25 Next Year, by Sector
Figure: Plan to Start or Stop X.25 Next Year, by Size
Figure: Plan to Start or Stop Managed IP VPN Next Year, by Country
Figure: Plan to Start or Stop Managed IP VPN Next Year, by Sector
Figure: Plan to Start or Stop Managed IP VPN Next Year, by Size
Figure: Plan to Start or Stop DIY Internet IP VPN Next Year, by Country
Figure: Plan to Start or Stop DIY Internet IP VPN Next Year, by Sector
Figure: Plan to Start or Stop DIY Internet IP VPN Next Year, by Size
Figure: Plan to Start or Stop Point-to-Point Connections Next Year, by Country
Figure: Plan to Start or Stop Point-to-Point Connections Next Year, by Sector
Figure: Plan to Start or Stop Point-to-Point Connections Next Year, by Size
Figure: Cross Border WAN Traffic
Figure: Cross Border WAN Traffic, by Country
Figure: Cross Border WAN Traffic, by Sector
Figure: Cross Border WAN Traffic, by Company Size
Figure: Cross Border WAN Traffic, by Type of Network
Figure: Proportion of WAN Sites with Internet Access
Table: Proportion of WAN Sites with Internet Access, by Country
Table: Proportion of WAN Sites with Internet Access, by Sector
Table: Proportion of WAN Sites with Internet Access, by Size
Figure: Proportion of Sites With Internet Access Via the WAN
Table: Proportion of Sites With Internet Access Via the WAN, by Country
Table: Proportion of Sites With Internet Access Via the WAN, by Sector
Table: Proportion of Sites With Internet Access Via the WAN, by Size
Figure: WAN Access Technologies
Figure: WAN Access Technologies, by Country
Figure: WAN Access Technologies, by Sector
Figure: WAN Access Technologies, by Size
Figure: Type of Managed IP VPN Used, by Country
Figure: Type of Managed IP VPN Used, by Sector
Figure: Type of Managed IP VPN Used, by Company Size
Table: CPE Management of Network-based IP VPNs, by Country
Figure: CPE Management of Network-based IP VPNs, by Sector
Figure: CPE Management of Network-based IP VPNs, by Company Size
Figure: Satisfaction with Managed Network-Based IP VPN Service, by Who Manages the CPE
Figure: PTT Share of Managed IP VPN Customers, by Country
Figure: International Provider Share of All Managed IP VPN Customers
Figure: Main Reasons for Using DIY Internet IP VPN
Table: Main Reasons for Using DIY Internet IP VPN, by Country
Table: Main Reasons for Using DIY Internet IP VPN, by SectorQ 9.1 What are the main reasons for managing your own VPN over the Internet rather than buying a managed service
Table: Main Reasons for Using DIY Internet IP VPN, by SizeQ 9.1 What are the main reasons for managing your own VPN over the Internet rather than buying a managed service
Figure: Main Problems Experienced with DIY Internet IP VPN
Figure: "Other" Problems Experienced with DIY Internet IP VPN
Table: Main Problems Experienced with DIY Internet IP VPN, by Country
Table: Main Problems Experienced with DIY Internet IP VPN, by Sector
Table: Main Problems Experienced with DIY Internet IP VPN, by Company Size
Figure: Type of Point-to-Point Connections Used for WAN
Table: Type of Point-to-Point Connections Used for WAN, by Country
Table: Type of Point-to-Point Connections Used for WAN, by Sector
Table: Type of Point-to-Point Connections Used for WAN, by Size
Figure: WAN Leased Line Bandwidth
Table: WAN Leased Line Bandwidth, by Country
Table: WAN Leased Line Bandwidth, by Sector
Table: WAN Leased Line Bandwidth, by Size
Figure: Proportion of Employees With Remote Access
Figure: Proportion of Employees With Remote Access, by Country
Figure: Proportion of Employees With Remote Access, by Sector
Figure: Proportion of Employees With Remote Access, by Size
Figure: Type of Remote Access Used
Figure: Type of Remote Access Used, by Country
Figure: Type of Remote Access Used, by Sector
Figure: Type of Remote Access Used, by Size
Figure: Current and Future Use of Applications over the WAN
Table: Applications Used on the WAN Now, by Country
Figure: Applications Used on the WAN Now, by Sector
Figure: Applications Used on the WAN Now, by Size
Table: Applications Used on the WAN in One Year, by Country
Figure: Applications Used on the WAN in One Year, by Sector
Figure: Applications Used on the WAN in One Year, by Size
Figure: Change Between Expected and Current Use of Applications, by Country
Figure: Change Between Expected and Current Use of Applications, by Sector
Figure: Change Between Expected and Current Use of Applications, by Size
Figure: Likelihood of Non-Users Starting to Use a Private Network
Figure: Type of Private Network Non-Users are Likely to Adopt
Figure: Main Reasons for Not Using a Private Network
Voice/Data Convergence
Summary
Detail
Figure: Extent of Voice/Data Convergence, Now and Expected in One Year
Table: Extent of Voice/Data Convergence, Now and Expected in One Year, by Country
Table: Extent of Voice/Data Convergence, Now and Expected in One Year, by Sector
Table: Extent of Voice/Data Convergence, Now and Expected in One Year, by Size
Figure: Time Taken to Converge Voice and Data Networks
Table: Time Taken to Converge Voice and Data Networks, by Country
Table: Time Taken to Converge Voice and Data Networks, by Sector
Table: Time Taken to Converge Voice and Data Networks, by Size
Figure: Means of Achieving Voice/Data Convergence
Table: Means of Achieving Voice/Data Convergence, by Country
Table: Means of Achieving Voice/Data Convergence, by Sector
Table: Means of Achieving Voice/Data Convergence, by Size
Figure: Reasons for Outsourcing Convergence Development
Figure: Affect of Convergence on Voice Costs
Figure: Affect of Convergence on Voice Costs, by Country
Figure: Affect of Convergence on Voice Costs, by Sector
Figure: Affect of Convergence on Voice Costs, by Size
Figure: Use of Hosted IP Voice Services
Web Hosting
Summary
Detail
Figure: Type of Web Hosting Used, Now and in One Year
Figure: Type of Web Hosting Used Now, by Country
Figure: Type of Web Hosting Used Now, by Sector
Figure: Type of Web Hosting Used Now, by Size
Figure: Type of Web Hosting Used Now, by Type of Private Network
Table: Expected Change in Web Hosting, by Country
Table: Expected Change in Web Hosting, by Sector
Table: Expected Change in Web Hosting, by Size
Table: Web Hosting Switching Behavior
Figure: Main Reasons for Change in Web Hosting
Figure: Reasons for Hosting In-house
Table: Reasons for Hosting In-house, by Country
Table: Reasons for Hosting In-house, by Sector
Table: Reasons for Hosting In-house, by Size
Figure: Reasons for Using Managed Web Hosting Service
Table: Reasons for Using Managed Web Hosting Service, by Country
Table: Reasons for Using Managed Web Hosting Service, by Sector
Table: Reasons for Using Managed Web Hosting Service, by Size
Figure: Reasons for Hosting In-house vs. Using Managed Web Hosting Service
Figure: Satisfaction with Web Hosting
Figure: Satisfaction with Web Hosting, by Type of Hosting
Table: Satisfaction with Web Hosting, by Country
Table: Satisfaction with Web Hosting, by Sector
Table: Satisfaction with Web Hosting, by Size
Table: Colocation Providers Used
Table: Web Hosting Providers Used
IT/Telecom Services
Summary
Detail
Figure: Frequency of Buying IT and Telecom Services from the Same Provider
Table: Frequency of Buying IT and Telecom Services from the Same Provider, by Country
Table: Frequency of Buying IT and Telecom Services from the Same Provider, by Sector
Table: Frequency of Buying IT and Telecom Services from the Same Provider, by Size
Figure: Type of Provider Used for Both IT and Telecom Services
Table: Type of Provider Used for Both IT and Telecom Services, by Country
Table: Type of Provider Used for Both IT and Telecom Services, by Sector
Table: Type of Provider Used for Both IT and Telecom Services, by Size
Figure: Likelihood of Buying IT Services from Telecom Providers
Figure: Likelihood of Buying IT Services from Telecom Providers, by Country
Figure: Likelihood of Buying IT Services from Telecom Providers, by Sector
Figure: Likelihood of Buying IT Services from Telecom Providers, by Size
Future Outlook
Essential Guidance
Learn More
Related Research
Appendix: Questionnaire
Synopsis
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