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Home > Business/Finance > Diversified Services > General Business Services
Facilities Management - UK
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Introduction and Abbreviations
Definition
Abbreviations
Summary of Key Report Findings
PPP boosts public sector usage of FM and gives operators long-term stability
BSF, housing reform and increased regulation driving demand
Steady growth in the FM market
‘Big three’ dominate support services
Telecoms characterised by technology developments and offshoring
Building O&M: a major cost therefore potential for big efficiencies
Infrastructure projects dominated by major players
Transport sector: fleet market growing
Property management: boosted by accounting standards revisions
Increased regulation creates growing demand for environment management services
IT - room for growth but signs of move to in-sourcing?
Fragmented supply structure but multi-discipline operators dominant
Future is promising for FM in the UK
Still some concerns…
…but public sector disposals and legislation will maintain demand
Legislation and Industry Issues
Figure 1: Summary of key legislation and industry issues, 2005
Public Private Partnerships
The Private Finance Initiative
Figure 2: PFI schemes in the UK, November 2005
Building Schools for the Future
The Housing Act
Best Value
TUPE
Environmental issues
Establishing an EU-wide FM standard
Introducing a KPI register
Market Size and Trends
Figure 3: The UK facilities management market, 2000-05
Market Segmentation
Figure 4: The UK facilities management market, by broad segment, 2000-05
Support services
Figure 5: Support services provided by catering contractors, by number, 2004
Figure 6: Support services provided by contract caterers, by number, 2000-04
Figure 7: Number of meals served by contract caterers, per market segment, 2000-04
Telecommunications
Telebusiness
Figure 8: Trends in the number of call centre staff and call centres in the UK, 2000-05
Figure 9: Breakdown of call centre market, by industry user, 2004
Buildings operations and maintenance
Figure 10: Number of commercial and industrial premises and floorspace trends*, 2000-04
Figure 11: Vacancy rates in England, by government office region, 1999/2000-2003/04
Figure 12: Number of premises*, by age, 1940-2004
Figure 13: Historic and projected trends in UK commercial rents, 2000-06
Figure 14: Historic and projected trends in UK commercial rents, by sector, 2004-06
Infrastructure management
Transport
Figure 15: Comparison of fleet, business and private new car registrations, 2000-05
Property management
Environment management
Waste management
Figure 16: Estimated total annual waste in the UK, by sector, 2004
Energy management
Figure 17: Carbon dioxide emissions, by end-user, 1970-2003
Figure 18: Energy use, by sector, 2000-04
Information technology
The Role of Outsourcing Consultancies
Figure 19: UK management consultancy fee income, by sector and service, 2000-04
Figure 20: UK management consultancy income, by client type, 2002-04
Figure 21: Management consultancies’ fee income, by service line and sector, 2004
The Supply Structure
AMEC plc
Figure 22: AMEC plc financial performance, 2000-04
Figure 23: AMEC plc turnover, by division, 2003 and 2004
Amey plc
Figure 24: Amey plc financial performance, 2000-04
Figure 25: Amey plc turnover, by business segment, 2003 and 2004
Capita Group plc
Figure 26: Capita financial performance, 2000-04
Carillion plc
Figure 27: Carillion financial performance, 2000-04
Figure 28: Carillion plc turnover, by business segment, 2003 and 2004
EMCOR Group (UK) plc
Figure 29: EMCOR Group (UK) plc financial performance, 2003 and 2004
Haden Building Management Ltd (Balfour Beatty plc)
Figure 30: Balfour Beatty plc financial performance, 2000-04
Figure 31: Balfour Beatty turnover, by division, 2003 and 2004
Interserve plc
Figure 32: Interserve plc financial performance, 2000-04
Figure 33: Interserve plc financial performance, by division, 2003 and 2004
ISS UK Ltd
Figure 34: ISS financial performance, 2000-04
Figure 35: ISS UK Ltd financial performance, 2001-04
Jarvis plc
Figure 36: Jarvis plc financial performance, 2001-05
LS Trillium (Land Securities Group plc)
Figure 37: Land Securities plc financial performance, 2001-05
Figure 38: Land Securities gross property income, by business sector, 2004 and 2005
MITIE Group plc
Figure 39: MITIE Group plc financial performance, 2001-05
Figure 40: MITIE Group plc turnover, by division and business, 2004 and 2005
Figure 41: MITIE Group plc turnover, by client market sector, 2005
Mowlem plc
Figure 42: Mowlem plc financial performance, 2000-04
Figure 43: Mowlem plc turnover, by segment, 2003 and 2004
Rentokil Initial plc
Figure 44: Rentokil Initial financial performance, 2000-04
Serco Group plc
Figure 45: Serco Group plc financial performance, 2000-04
Figure 46: Serco turnover* and profits*, by class of business, 2003 and 2004
Sodexho Alliance
Figure 47: Sodexho financial performance, 2000-04
Figure 48: Sodexho revenue breakdown, by region, 2002 and 2004
Taylor Woodrow plc
Figure 49: Taylor Woodrow plc financial performance, 2000-04
Figure 50: Taylor Woodrow plc turnover, by business segment, 2003 and 2004
WS Atkins plc
Figure 51: WS Atkins financial performance, 2001-05
The Future
FM industry needs to maintain momentum
Dominance of major players to increase
Further tactical acquisitions likely
Still a place for single-discipline specialists
Shift in sentiment away from outsourcing?
Still some public sector scepticism about private sector operators
TUPE challenge?
A need to speed up PFI procurement
Further public sector disposals will boost market
Legislation to drive demand in some sectors
Accounting standards to go on boosting property outsourcing
Private sector: getting the job done
PPP/PFI: is everybody happy?
BSF to boost existing operators in education PFI sector
European standards to give credibility
KPIs to facilitate benchmarking
Forecast
Figure 52: Forecast of the UK market for facilities management, 2005-10
Amalgamation of services proves beneficial
BSF boosts market value
Waste not, want not
Factors used in the forecast |
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