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Forecast and Analysis of the Western European Finance and Accounting Business Process Outsourcing Market, 2003-2008


Published Date: March 2004
Published By: IDC
Page Count: 114
Order Code: R104-22780
 
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Table of Contents

IDC Opinion

In This Study

Study Objectives

Methodology

Primary Research Methods

Supply-Side Data

Secondary Data Sources

Market Sizing Methodology

Definitions

Business Process Outsourcing

Finance And Accounting BPO

Executive Summary

Situation Overview

Introduction

Figure: BPO on the CEO Agenda

Finance and Accounting Services Market Overview

Economic trends

Customer trends

Figure: Current Use of BPO in Europe

Figure: Outsourcing Achievements by Country

Figure: Outsourcing Satisfaction

Figure: Additional Outsourcing Planned

Key Drivers and Inhibitors

Figure: Attitude of Non-Outsourcers Toward Outsourcing by Country

Figure: Acceptance of Outsourcing in Italy

Reporting Impact of Sarbanes-Oxley Act

Reporting Impact of International Accounting Standards (IAS 2005)

Competitive Trends

Future Outlook

Forecast and Assumptions

Table: Key Forecast Assumptions for European F&A BPO Spending, 2003-2008

Table: European F&A BPO Forecast, 2003-2008 ($M)

Figure: European F&A BPO Forecast, 2003?2007 ($M)

Table: F&A BPO Spending by Country in Western Europe, 2003-2008 ($M)

Figure: F&A BPO Spending by Country in Western Europe, 2002?2008 ($M)

Accounts Payable

Accounts Receivable

Competitive Analysis of Key F&A Service Providers

Introduction

The Changing F&A BPO Services Landscape

Figure: Competitive Heritage of F&A Service Providers

Figure: Offshore Positioning Strategies of F&A Outsourcing Service Providers

Figure: Moving Up the Value Chain into High-End F&A BPO Services

Table: Comparison of Selected F&A BPO Providers

Selected European F&A BPO Contracts, 2000?2003

Table: Selected European F&A BPO Contracts, 2000-2003

Analysis of Breadth of Offerings of Leading F&A Service Providers

Table: Key Characteristics of Major Types of F&A Service Provider

Table: At a Glance Comparison of Selected Tier 1 F&A Service Providers

Table: At a Glance comparison of selected Tier 2 F&A Service providers

Competitive Positioning of Service Providers in Europe

Figure: Positioning of Key F&A Service Providers in IDC's Capability Versus Perception Competitive Landscape

Figure: Positioning of Key F&A Service Providers ? Capability Versus Perception

Figure: IDC European F&A BPO Leadership Grid

Figure: Positioning of F&A Service Provider Capabilities Using IDC 7 Point Scale

Analysis of Customer Lock-in Strategies

Figure: Delivering Measurable Benefits to the Customer

Conclusions and Recommendations

Essential Guidance

Actions To Consider

Appendix A:

Selected Profiles of Key F&A service Providers

Accenture

Company Overview

Table: Accenture at a Glance

Overview of F&A BPO Service Offerings

Table: Accenture: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Accenture: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Accenture

ACS

Company Overview

Table: ACS at a Glance

Overview of F&A BPO Service Offerings

Table: ACS: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: ACS: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of ACS

BearingPoint (Formerly KPMG Consulting)

Company Overview

Table: BearingPoint at a Glance

Overview of F&A BPO Service Offerings

Table: BearingPoint: Profile of F&A BPO Offering

Key Markets

Key Clients

Partnerships and Alliances

Table: BearingPoint: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

Enterprise Solutions

Managed Services

Integration Services

Infrastructure Solutions

Other Solutions

IDC Analysis

Figure: IDC 7-Point Analysis of BearingPoint

Bottomline Technologies

Company Overview

Table: Bottomline Technologies at a Glance

Overview of F&A BPO Service Offerings

Table: Bottomline: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Bottomline: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Bottomline

The Capita Group

Company Overview

Table: Capita at a Glance

Overview of F&A BPO Service Offerings

Table: Capita: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Capita: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis Of Capita

CGE&Y

Company Overview

Table: CGE&Y at a Glance

Overview of F&A BPO Service Offerings

Table: CGE&Y: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: CGE&Y: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of CGE&Y

Deloitte Consulting

Company Overview

Table: Deloitte Consulting at a Glance

Overview of F&A BPO Service Offerings

Table: Deloitte Consulting: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Deloitte Consulting: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Deloitte

EDS

Company Overview

Table: EDS at a Glance

Overview of F&A BPO Service Offerings

Table: EDS: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: EDS: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-POINT Analysis of EDS

Exult

Company Overview

Table: Exult at a Glance

Overview of F&A BPO Service Offerings

Table: Exult: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Exult: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Exult

Gesco

Company Overview

Table: Gesco at a Glance

Overview of F&A BPO Service Offerings

Table: Gesco: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Gesco: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Gesco

IBM BCS

Company Overview

Table: IBM at a Glance

Overview of F&A BPO Service Offerings

Table: IBM: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: IBM: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of IBM

Oracle

Company Overview

Table: Oracle at a Glance

Overview of F&A Service Offerings

Table: Oracle: Profile of F&A BPO Offerings

Key Markets

Key Clients

Partnerships and Alliances

Table: Oracle: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Oracle

Xansa

Company Overview

Table: Xansa at a Glance

Overview of F&A Service Offerings

Table: Xansa: Profile of F&A BPO Offerings

Key Markets

Key Clients

BT, O2, Thames Water (RWE)

Partnerships and Alliances

Table: Xansa: Partnerships and Alliances

Go-to-Market Strategy and Services Differentiation

IDC Analysis

Figure: IDC 7-Point Analysis of Xansa

Ones to Watch

Ones to Watch: Atos KPMG

Figure: IDC 7-Point Analysis of Atos

Ones to Watch: CSC

Figure: IDC 7-Point Analysis of CSC

Ones to Watch: SourceNet

Figure: IDC 7-Point Analysis of SourceNet

Ones to Watch: T-Systems

Figure: IDC 7-Point Analysis of T-systems

Learn More

Related Research

Europe

Synopsis



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