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Home > Internet > E-Commerce > Business to Consumer
The Future of B2C Parcel Delivery
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| Published Date:
March 2008
Published By:
Datamonitor
Page Count:
33
Order Code:
R313-31607
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- Overview
- Catalyst
- Summary
- Executive Summary
- Market size and growth forecasts
- Trends and drivers
- Competitive Overview
- Regional comparison
- Opportunities and challenges
- Table of Contents
- Table of figures
- Size and growth of the B2C delivery parcels market
- European B2C parcels market outpaces B2B market
- European market still showing healthy growth prospects
- Trends and drivers of the B2C parcels market
- eCommerce main growth driver of B2C parcels markets
- eCommerce grows at expense of traditional mail order
- Competitive overview
- C2C and International segments showing fastest growth
- B2C - C2C
- Domestic - International
- Premium - Economy
- Market becoming more competitive as new entrants focus on increasing their market share
- Postal operators still hold almost half of the B2C market
- Selection criteria evolve beyond price as B2C market develops and B2B carriers try to leverage their international and premium service capabilities
- Future market leaders will be those that develop innovations challenging current delivery methods
- Expanding service portfolio with broader range of delivery options
- New tracking technologies such as RFID and GPS are changing the way parcels are monitored
- Collaboration between the retailers and the B2C parcel carriers drives delivery success
- New supply chain models are changing ways of delivering parcels
- Regional comparison
- European B2C market shows no sign of maturity whilst Asia records fastest growth
- Physical and non-physical eCommerce influences B2C volume growth
- Political instability and security concerns about payment methods deterring growth
- Regulatory laws and poor infrastructure can hold back development of the B2C market
- Americas
- Asia-Pacific
- Opportunities and challenges
- Opportunities in B2C for parcel carriers exist in 2 man, international and new delivery methods
- Product range attractive for home delivery is widening
- B2C/C2C cross border volumes can be exploited further
- Cultural awareness
- Central warehouses and direct distribution
- Co-operation between retailers and carriers key to improved customer service
- Expansion of delivery options and alternative methods can radically alter B2C parcel delivery market
- Additional delivery slots
- Alternative pick-up and drop off points
- Challenges in regulatory and logistical areas are dampening B2C's growth potential
- Cross border trade offers potential if it can overcome regulatory obstacles
- Custom duties and regulatory barriers holding back B2C parcel volumes
- VAT exemption distorts competition
- Non recognition of foreign brands and language barriers slowing down international B2C demand
- Digitization of products reduces physical transport requirement
- Delivery Failure main obstacle to efficient delivery and profitable carrier operations
- Final mile delivery problems
- Improper information flow to the fulfilment centre
- Need for alternative payment solutions
- Conclusion
- APPENDIX
- Definitions
- B2C
- Methodology
- Further reading
- Ask the analyst
- Datamonitor consulting
- Disclaimer
- List of Figures
- Figure 1: The European* B2C parcels market will form more than a quarter of total value by 2012
- Figure 2: The European* B2C market to reach nearly E12.5bn by 2012
- Figure 3: EU-12 B2C market by country share (2007)
- Figure 4: B2B versus B2C value by country (2007)
- Figure 5: B2B versus B2C growth rates (2007-2012)
- Figure 6: European B2C market size and growth forecast
- Figure 7: Post office market share of B2C market value (%) in 2007
- Figure 8: Postal operators dominate the B2C market across Europe
- Figure 9: B2C parcel delivery market size forecasts by region (2007-2012)
- Figure 10: Global Comparison of B2C market size and potential
- Figure 11: Top 10 global B2C markets
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