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Home > Computers and Information Technology > Software > CRM & Customer Service
Global Enterprise Information Portals (2001-2006): More than just icing on the enterprise
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September 2001
Published By:
Datamonitor
Page Count:
136
Order Code:
R313-9166
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enterprise
EXECUTIVE SUMMARY
Introduction
Simplicity belies complexity
Business drivers for EIPs
Vendors battle it out for supremacy
Sizing the EIP market opportunity
EIP vendors must supply hard TCO and ROI metrics
INTRODUCTION
What is this report about?
Who is the target reader?
How to use this report
MARKET CONTEXT
Introduction
Key findings
From consumer to enterprise - the evolution of the portal
The evolving EIP
Defining an EIP
EIP architecture - technology requirements
Content management and presentation services
Portal services
Integration, integration, integration! - Enterprise integration services
Laying the foundations for success
Business drivers for EIPs
EIP development - areas of investment
What are the key benefits of an EIP deployment?
Current trends in the EIP market
Enterprise portal software market is valued at $2.7 billion in 2006
Global EIP trends
Conclusions
CUSTOMER FOCUS
Introduction
Key findings
Deploying an EIP? ... Think twice before committing
Defining the scope of an EIP
Structure, structure, structure!
Don't run before you can walk
Look beyond the front end
Beware of sprouting multiple portals
Taking steps to globalization
Mobilizing the portal
Can software solve the problem?
Where does the value lie in mobile portals?
Security, what security?
Portal security requirements and technologies
TCO and ROI - 'old economy' rules still apply
Timing is critical for EIP deployment
What is the real cost of an EIP?
Managing the TCO of an EIP
Achieving ROI from an EIP solution
Barriers to EIP implementation
Key factors affecting vendor relationships
Software vendors need to differentiate themselves
Services vendors are evolving into project managers
Key strategies for EIP vendors
Key risk factors vendors should be aware of
Vendor strategies for customer acquisition
Conclusions
COMPETITIVE DYNAMICS
Introduction
Key findings
Market dynamics
Potential external forces impacting on vendor strategies
Who are the key players in the EIP space?
Framework for vendor analysis
Vendor strength by solution type and geographical coverage
Vendor strength by vertical market
Vendor coverage of the enterprise portal value chain
Geographical coverage and focus on EIPs
What does the future hold for the EIP vendor?
Framework portal vendors
Content / knowledge management vendors
Business intelligence vendors
Application portal vendors
Enterprise platform portal vendors
Conclusions
THE FUTURE DECODED
Introduction
Key findings
What does the future hold for the EIP software market?
Asian EIP markets will show the fastest growth
Strong growth across all vertical sectors
B2E and B2B initiatives will dominate the 2006 market
The impact of packaged EIP solutions on integration and service providers
Global EIP revenues by stream and geography
Potential implications facing the EIP market
Integration challenges present increased competition and diversification for
pure play-portal vendors
Increased dependence on systems integrators
Slower B2B growth could hamper enterprise portal uptake
EIP vendors may face operational challenges due to significant market growth
Conclusions
ACTION POINTS
Introduction
Key findings
Action point 1 - EIP vendors must supply hard TCO and ROI metrics
Action point 2 - partnerships with SIs and PS vendors are essential for success
Action point 3 - single vendor or best of breed?
Action point 4 - educate, educate, educate
APPENDIX
Supplementary data
Future readings
SPP writing team
How to contact experts in your industry
(c) Datamonitor 2001. All Rights Reserved.
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