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Home > Business/Finance > Diversified Services > Business Outsourcing
Market Analysis - Global Outsourcing Services
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| Published Date:
March 2006
Published By:
Synergyst
Page Count:
58
Order Code:
R739-17
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- I. Executive Summary
- II. Introduction to Global Outsourcing
- a. Industry Snapshot
- b. Key Trends
- i. Europe - The New Outsourcing Hub
- ii. Emerging New Markets
- iii. Convergence of Business Functions
- iv. Adoption of Offshore Services
- v. Increase in Public Sector Outsourcing
- c. Key Growth Drivers
- i. Benefits in Cost Savings
- ii. Contract Value on the Rise
- iii. Changing Industrial Trends - Manufacturers Outsourcing Services
- iv. Increased Competition due to Offshoring
- v. Entry of Capitalized Players
- vi. Increased Socio-Economic Benefits
- vii. Global IT Services Providers & ISV Competition
- d. Barriers & Challenges
- i. Opposition to Outsourcing
- ii. Rising OECD Concerns
- iii. Challenges in Driving Innovation
- iv. Management Practices
- v. Positive Cash Flow
- e. Pricing Models
- f. Sales Cycle
- g. Vendor Growth Trajectory
- III. Major Outsourcing Industries
- a. Financial Services Industry
- b. Pharmaceutical & Biotech Industry
- c. IT Industry (Including Call Centers)
- d. Manufacturing Industry
- e. Media & Entertainment Industry
- IV. Major Outsourcing Hubs
- a. Australia
- b. Brazil
- c. Canada
- d. China
- e. India
- f. Ireland
- g. Mexico
- h. New Zealand
- i. Philippines
- j. Poland
- k. South Africa
- V. Leading Players
- a. Accenture Ltd
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- b. Computer Sciences Corporation
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- c. Convergys Corporation
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- d. Delphi Corporation
- i. Overview
- ii. Outsourcing Services
- iii. Strategies
- e. Electronic Data Systems Corporation
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- f. GE
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- g. General Motors
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- h. GlaxoSmithKline
- i. Overview
- ii. Major Deals
- iii. Strategies
- i. Infosys Technologies
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- j. International Business Machines (IBM) Corp
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- k. Pfizer
- i. Overview
- ii. Outsourcing Services
- iii. Major Deals
- iv. Strategies
- VI. Market Forecast
- VII. Glossary
- LIST OF FIGURES
- Figure 1: Most Commonly Outsourced Activities
- Figure 2: Various Steps Involved in a Typical Outsourcing Process
- Figure 3: Growth Trajectory Phases of Vendor
- Figure 4: IT Outsourcing Revenues - By Region (2004)
- Figure 5: Number of Seats (Call centers)
- Figure 6: Outsourcing in Canadian Market
- Figure 7: Number of Seats (Call Centers)
- Figure 8: Number of Seats (Call Centers)
- Figure 9: Origin of IT Jobs sent to Poland Based Offshore Subsidiary (%)
- Figure 10: Origin of IT Jobs sent to Poland Based Outsourcers (%)
- LIST OF TABLES
- Table 1: Comparative Labor Rate by Country
- Table 2: Job Loss in US Manufacturing Industry - By Sector (1998-2003)
- Table 3: Outsourcing in Canadian Market
- Table 4: Facts about China Outsourcing
- Table 5: Some International Companies in South Africa
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