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Home  > Computers and Information Technology  >  IT Administration & Services  >  Outsourcing

Global delivery strategies: it's not just size that matters

Published Date: January 2008
Published By: Ovum Plc
Page Count: 22
Order Code: R464-722
 
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DescriptionTable of ContentsSearch Inside
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Overview
Key messages
Shifting the model
Offshoring in context
Shared challenges
Implications for vendors
A holistic and sustained approach is needed
Sales: shifting the balance
Processes and tools: supporting sales and delivery
Staff: managing the staff pyramid
Structuring for success: global models
Choosing a model: account-based and matrix
Account-led offshore structure
Account-led structure in practice: Capgemini
Matrix offshore structure
Matrix structure in practice: TCS

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