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Home > Internet > Multimedia > Electronics/Components
U.S. Government Vertical Communication Service and Solution Markets
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| Published Date:
July 2007
Published By:
Frost & Sullivan
Page Count:
91
Order Code:
R1-5938
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- 1 INTRODUCTION
- Executive Summary
- Executive Summary
- Study Scope and Research Methodology
- Overview of Vertical Market IT/Telecom Expenditures
- Federal Government Market
- State and Local Government Market
- 2 MARKET OVERVIEW AND TREND ANALYSIS
- Market Overview
- Market Challenges
- Market Drivers
- Market Restraints
- An Overview of Emerging Market Trends
- Growth in Teleworkers
- Wireless Services in Transportation
- Public Safety Initiative - Reverse 911
- Municipal WiFi for Video Surveillance
- Disaster Recovery - Collaborative Initiatives
- Regional Call Centers - Consortium Buying
- 3 END-USER RESEARCH - MARKET CHALLENGES/BUSINESS PRIORITIES/PURCHASE DECISION CRITERIA
- Demographic Profile of Survey Sample
- Employee Size of Organization
- Government Entity
- Job Title/Position
- Functional Area/Department
- Technology Purchase - Influencers and Decisions Makers
- Role in Organization’s Purchase of Telecom/IT Equipment and Applications & Services
- Telecom/IT solutions Purchase - Influencers
- Telecom/IT Solutions Purchase - Decision Makers
- Technology Adoption Pattern
- Challenges Perceived by Buyers -Market Challenges
- Challenges Faced by Government Agencies in Adopting New IT/Telecom Technologies
- Challenges Faced by Government Agencies in Managing Existing IT/Telecom Technologies
- Government Vertical Market - Business Priorities
- What are the market needs?
- 4 END-USER RESEARCH - COMMUNICATION SERVICE AND SOLUTION ADOPTION TRENDS
- Technology Usage/Adoption Trends
- Voice Services/Systems
- Data Services/Systems
- Internet Services
- Business Process Applications/Services
- Other Applications
- Managed or Hosted Applications and Services
- What Percentage of Respondents use Managed or Hosted Applications and Services?
- Top Reasons for Organization’s Decision to Utilize Managed or Hosted Applications and Services
- Decision Criteria for Choosing a Vendor
- Expected Change in Organization’s Usage of Managed Services over the Next One to Two Years
- Are the Organization’s Managed Services Entirely Managed in-house or Fully Outsourced or Managed partly in-house and partly Outsourced?
- Disaster Recovery Plan -Implementation Trends
- What is the Availability of a Formal Business Continuity and Disaster Recovery Plan at Government Organizations?
- What are the Steps Undertaken as Part of Business Continuity and Disaster Recovery Planning?
- How Often do Government Organizations Undertake Testing of Business Continuity and Disaster Recovery Plans?
- Mobile Workforce - Technology Usage Trends
- What Percent of Government Workforce is Mobile or Consists of Remote Workers?
- What Transport Technologies are Used to Connect Mobile/Remote Workforce at Multiple Locations?
- 5 BUYER BEHAVIOR AND MARKET PERCEPTION ABOUT VENDORS
- Market Perception about Vendors
- Importance of Statements - Choice of Vendor
- Satisfaction with Vendor / Provider
- Reasons for Continuing with Current Vendor / Provider
- Likelihood of Changing Present Vendor / Provider in Next One-Two Years
- Reasons for Changing the Current Vendor / Provider
- 6 MARKET OUTLOOK
- Market Outlook
- End User Analysis - Technology Spending Trends
- Market Outlook
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