When Harri Met Sari: Inside Outsourcing to India: Industry Research Report

When Harri Met Sari: Inside Outsourcing to India

Published Date: May 2007

Published By: IDC

Page Count: 12

Order Code: R104-30314

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Description

Table of Contents

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Table of Contents
IDC Opinion
In This Study
Methodology
Supply-Side Research Sources
Demand-Side Research Sources
Situation Overview
Overall Market Dynamics Within The Transportation Vertical
Key Elements in the Qantas-TCS-Satyam Engagement
Scope
Background to the Engagement
Challenges
Drivers
Decision-Making Process
Phase 1: Sourcing Strategy and Assessment
Phase 2: Formalise RFI/RFP Process
Phase 3: Selection
Phase 4: Contract Negotiation
Key Stakeholders
Vendor Selection Criteria
"Must-Haves"
Roles and Responsibilities
Governance Structure and Control Mechanisms Through the Lifetime of the Engagement
Quotes
future outlook
Essential Guidance
Actions to Consider
For Buyers
For Service Providers
Learn More
Related Research
Synopsis

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