Table of Contents IDC Opinion In This Study
Methodology
What Are Managed Services? Situation Overview
Introduction
Figure: Managed Services Survey Respondents
Figure: Enterprise Current Usage of Top 3 Managed Services
Figure: Enterprise Current Usage of Top 3 Managed Services
Figure: Enterprise Current Usage of Top 3 Managed Services
Survey Findings
Managed Network Services (LAN Including Router)
Figure: Breakdown of Malaysian Managed LAN Network Providers by Vendor Type
Figure: Key Attributes Considered When Selecting a Managed LAN Networks SP
Managed Networks Summary
Managed Application Services
Figure: Breakdown of Malaysian Application Management Vendors
Types of Managed Applications
Figure: Managed Applications by Solution Types
Managed Applications Summary
Managed Converged Network Management
Figure: Malaysian Managed Converged Networks, Vendor Breakdown
Figure: Factors influencing selection of ITSPs as Managed Converged Network SP
Figure: Factors Influencing Selection of NEPs as Managed Converged Network SP
Figure: Factors Influencing Selection of TSPs as Managed Converged Network SP
Managed Converged Networks Summary
Managed Security Services
Figure: Breakdown of Malaysian Managed Security Providers by Vendor Type
Specific Security Services (Firewall, VPN, Intrusion Detection, Anti-Virus, Secure Email, and Others)
Other Managed Services
Enterprisewide Outsourcing
Managed Connectivity
Server Management
Hosted Applications
Wireless Networks
Managed Mobile Application Services and Managed Mobile Infrastructure Services
Large Enterprise Engagement of Multiple SPs
Figure: Malaysia Large Enterprises, Number of Managed SPs Interacted with in Terms of Outsourcing
Delivery Mechanisms
Figure: Go-to-Market Business Models for Managed SPs
Model #1
Model #2
Model #3
Model #4
Model #5
Summary Future Outlook Figure: Expected Enterprise Spending on Managed Services Essential Guidance
Actions to Consider Learn More
Taxonomy
Related Research
Synopsis