Table of Contents IDC Opinion In This Study
Methodology
Supply-Side Research Sources
Demand-Side Research Sources Situation Overview
Factors Driving Vendor Success Within Human Resources Business Process Outsourcing
Moving up the Value Chain
Figure: Human Resources Business Process Outsourcing Transformation Road Map
Human Resources Domain Expertise
Focus on Technology
Integration of Human Resources and Financial Data
Economies of Scale
Key Global Alliances and Initiatives in 2005
EDS-Towers Perrin Alliance
Aon-Ultimate Software
SAP BPO Initiative Future Outlook
Human Resources Business Process Outsourcing Market Opportunity
Figure: Australia Human Resources Services Management, 2006?2011
Competitive Landscape in Human Resources Business Process Outsourcing
IT Outsourcing Providers
Consulting Firms
Offshore IT Players
Traditional Outsourcing Providers
Human Resources Business Process Outsourcing Leadership Grid
Leadership Grid Methodology
Criteria by Axis
Alignment with the Market Opportunity
Ability to Gain Market Share
Figure: IDC Leadership Grid: Australia Human Resources Business Process Outsourcing Market
Vendor Positioning
Leaders
Followers
Potential Wildcards
Laggards
Related Research
Synopsis