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Is the Internet Key to Serving Your "Best" Residential Customers Differently?

Published Date: August 2006
Published By: IDC
Page Count: 12
Order Code: R104-27553
 
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DescriptionTable of ContentsSearch Inside
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Table of Contents
Energy Insights Opinion
Executive Overview
What are utilities selling?
Figure: Residential Billing and Rate Plan Options
Offering Convenience to Best Customers
Figure: Benefits of Internet Electronic Fund Transfer
Figure: Preferred Contact Method
Figure: Forecasted U.S. Internet Users
Notes
Synopsis
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