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Home > Business/Finance > Diversified Services > Business Outsourcing
Malaysia BPO Services 2006-2010 Forecast and Analysis: Market Opportunities by Horizontal Business Functions
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| Published Date:
June 2006
Published By:
IDC
Page Count:
32
Order Code:
R104-25922
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Table of Contents
IDC Opinion
In This Study
Methodology
How IDC Defines BPO
Distinction Between Business Process Outsourcing and Processing Services
Figure: Business Process Outsourcing: A Hybrid Service Model
Horizontal Versus Vertical Business Process Outsourcing
Horizontal BPO
Vertical BPO
Key Focus on Horizontal Functions
Executive Summary
Situation Overview
Business Process Outsourcing in Malaysia
Drivers
Inhibitors
The Business Process Outsourcing Landscape
Vendor Landscape Overview
Figure: Business Process Outsourcing Vendor Landscape
Figure: A New Paradigm for IT SPs: Expanding Beyond the IT Department
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for the Malaysia Business Process Outsourcing Services, 2006-2010
Table: Malaysia Business Process Outsourcing Services Spending by Key Horizontal Market, 2005-2010 (US$M)
Finance and Accounting Business Process Outsourcing
Customer Care Business Process Outsourcing
Human Resources Business Process Outsourcing
Training Business Process Outsourcing
Procurement Business Process Outsourcing
Essential Guidance
Learn More
Related Research
Horizontal Business Process Outsourcing Market Definitions
Human Resources
Training
Procurement
Finance and Accounting
Customer Care
Synopsis
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