Managed Network Services: Global Opportunity to 2012 (Strategic Focus): Industry

Managed Network Services: Global Opportunity to 2012 (Strategic Focus)

Published Date: May 2008

Published By: Datamonitor

Order Code: R313-32991

Questions About This Report

E-mail a Colleague

Printable Page

Fax Your Order

Description

Table of Contents

Search Inside
this Report

Similar
Products

Overview: Catalyst; Summary; Key Messages; Historical market drivers persist, yet new factors are stimulating demand for MNS; The mix of MNS revenues is changing; Value-added network services are key to capturing market share; A business case for MNS must be made; Emerging competitive threats are looming; MNS providers are missing vertical opportunities; Service contracts should function like management tools for customers; Table of tables; Market Opportunity; Heavier network traffic and skills shortages are among persistent historical market drivers; Defining managed network services; Network traffic and complexity continues to grow and drive MNS demand; Customers continue to seek to focus on their core business priorities; The pool of available networking expertise is shrinking; New drivers are stimulating the market; Increased globalization and trends in outsourcing are propelling MNS demand; Web 2.0, email and online business applications are straining corporate networks; Future proofing is a priority; Control and cost issues are inhibiting MNS adoption; The do-it-yourself (DIY) approach persists but is becoming less viable; Customers want both managed services and control; Cost is still an issue, particularly in the mid-market; The adoption of value-added services is hindered by legacy customer networks; The mix of MNS revenues is changing; VoIP revenue is growing, although not yet a mainstay; Revenue growth for mobile voice and data managed services is robust; Internet DSL services are commoditized; IP VPN and Ethernet drive WAN/data managed services revenue; Applications services will boost MNS provider revenues; Technology Evolution; WAN and LAN services are poised for growth; Core WAN technologies will remain the revenue staple; There is a vast, untapped market for managed LAN services; Value-added network services will capture market share; Demand for network security is surging; Customers face new security threats; Providers are giving customers more network security visibility; Network security will be simplified in next-generation networks; Application optimization and dynamic bandwidth are in demand; Application optimization can dramatically boost performance; Dynamic bandwidth services are becoming more sophisticated; Network bottlenecks are a growing concern; Unified communication and collaboration will drive app optimization demand; Customers are curious about UCC but most cannot accommodate end-to-end deployments; Customer Impact: forging a business case for NETWORK SERVICES; The migration to IP-based networks will be gradual; A business case for MNS must be made; Customers are reticent to invest in MNS; Customers want the latest services yet balk at higher service costs; MNS providers need to balance customization with standardization; Customers want seamless global coverage; Competitive Landscape; The competitive landscape is complex and co-dependent; In-house IT remains the chief competitor; More consolidation in the MNS market is likely; Telecommunications companies have a global opportunity; Large system integrators are positioned to capture application services share; Independent MNS providers are a growing competitive force; Equipment vendors will equip independent providers with new SMB tools; Equipment vendors are ripe to exploit the SMB market; Cisco does not rival MNS providers in the traditional sense; Emerging competitive threats are looming; Web-based MNS providers may compete against all MNS providers; Low-cost outsourcers are nibbling at the MNS market share; Independent providers and telecoms are leading the MNS market; Go to Market; MNS providers are missing vertical opportunities; Retail is a booming MNS vertical; Some verticals are more cost conscious than others; Opportunities exist to target specific geographies; Mobile networking needs vary by region; The mid-market is an open playing field; Regulations and skills shortages are driving demand; Mid-sized businesses want but can't afford customization; A sales pitch for each decision-making department is required; Find the buyer and tailor the message; Service level agreements should function more like management tools; Recommendations; Providers should focus on value-added MNS offerings; Build a business case for network services; Customize services judiciously and balance them with standardized services; Target verticals by tailoring service offerings, partnerships and marketing; Tailor sales pitches for several decision makers; Work with marketing on fine-tuning service agreements
APPENDIX: Definitions; Methodology; Further reading; Ask the analyst; Datamonitor consulting; Disclaimer
List of Tables: Table 1: Customers' general propensity to outsource will increase within two years; Table 2: VoIP is the only fixed line managed service that will grow in revenues in five years; Table 3: Mobile voice and data managed services will grow steadily through 2012; Table 4: DSL services are the largest revenue opportunity among Internet managed services; Table 5: IP VPN will lead WAN/data managed services revenue for the next five years; Table 6: Application services revenue will continue to dominate hosting business; Table 7: Enterprise security services are a growing global opportunity
List of Figures: Figure 1: Customers' general propensity to outsource will increase within two years; Figure 2: The importance of price in choosing an IT services provider is universal; Figure 3: VoIP is the only fixed line managed service that will grow in revenues in five years; Figure 4: Mobile voice and data managed services will grow steadily through 2012; Figure 5: DSL services are the largest revenue opportunity among Internet managed services; Figure 6: IP VPN will lead WAN/data managed services revenue for the next five years; Figure 7: Application services revenue will continue to dominate hosting business; Figure 8: The greatest opportunity to gain market share lies with value-added services; Figure 9: Enterprise security services are a growing global opportunity; Figure 10: Security deployments are among enterprises' largest IT projects; Figure 11: Customers see no clear principal benefit of UCC; Figure 12: Customers recognize a lack of infrastructure readiness is inhibiting UCC adoption; Figure 13: Customers are gradually moving toward IP-based networks; Figure 14: Customers are most likely to use their in-house team for IT needs; Figure 15: Telecoms must extend their global reach to capture more market share; Figure 16: System integrators will benefit from a global and applications-rich heritage; Figure 17: Cisco dominates the mindshare of leading voice/data convergence vendors; Figure 18: Independent MNS providers are poised to garner more SMB market share; Figure 19: Equipment vendors have an untapped SMB opportunity; Figure 20: Managed network services decision matrix; Figure 21: IT purchases involve multiple decision makers

	Research Index \| Publishers \| My Account \| Contact Us \| About MindBranch
	Welcome Guest (Login/Register) \| 0 items