2002 U.K. Medium Business Internet, e-Business, Telecom & IP Services: Industry

2002 U.K. Medium Business Internet, e-Business, Telecom & IP Services

Published Date: September 2002

Published By: AMI-Partners, Inc.

Order Code: R149-234

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Description

Table of Contents

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UK MB Internet Overview
UK MB Firmographics Overview
UK MB Internet Access and Applications
UK MB Web Sites
UK MB E-Commerce
UK MB E-Purchasing
UK MB Intranets/Hosted Applications
UK MB Methodologies and General
UK MB Survey Methodology Overview
UK MB Recruitment and Survey Process
UK MB Market Definition
UK MB Sampling Pool by Size of Business
UK MB Sampling Pool by Type of Business
UK MB Weighting Factors by Employee Size
UK MB Margin of Error
UK MB Demographics
UK MB Number of Businesses by Employee Size
UK MB Size of Company: Total Share of Enterprises vs. Total Number of Employees
UK SMB Business Workforce by Employee Size
UK MB Number of Businesses by Vertical Industry
UK MB Mobile Workforce
UK MB Telecommuting
UK MB Headquarters Location by Employee Size
UK MB Headquarters Location by Vertical Industry
UK MB Current and Planned Number of Branches
UK MB Total Number of Branch Sites/Locations
UK MB Average Revenues
UK MB Changes in Annual Revenues
UK MB Changes in Average Revenues (Cont. 1)
UK MB Changes in Average Revenues (Cont. 2)
UK MB Revenue Generation
UK MB Suppliers and Vendors
UK MB Average Assets
UK MB Customer Transactions
UK MB Use of Electronic Billing/Invoicing
UK MB Vendor/Supplier Transactions
UK MB Maintenance of Corporate Credit Cards
UK MB Annual Sales and Purchases Processed Via Credit Card
UK MB Financial Products Usage – Current & Planned
UK MB Courier/Messenger Services
UK MB Advertising and Promotion Media Usage
UK MB Average Number of FT Employees Planned for Hire
UK MB Summary Comparisons
UK MB Key Technology Penetration
UK MB Market Overview: Expanded Technology Penetration
UK MB IT/Telecom Spending Areas
UK MB IT/Telecom Spending Comparisons
UK MB Year-to-Year Growth Patterns by IT/Telecom Spending Area
UK MB Year-to-Year Growth Patterns in Technology Penetration
UK MB Attitudes and Strategic Directions
UK MB September 11th Repercussions
UK MB Overview of MB Business Attitudes
UK MB Perceived Importance of Business Functions and Applications – Business Process Automation & Connectivity/Data Networking
UK MB Perceived Importance of Business Functions and Applications – Internet/IP Apps, Networking/Computing OS & Apps, Security, Training, Outsourcing
UK MB Overview of IT Purchase Preferences
UK MB Number of Full-Time IT Service and Support Employees
UK MB Average Annual IT Budget
UK MB IT Services Outsourcing
UK MB IT Budget Allocations for IT Services Outsourcing
UK MB Decision Making and Media Usage
UK MB IT Decision Makers
UK MB Telecom and Other Products & Services
UK MB Total Annual Telecom Spending
UK MB Average Annual Telecom Spending
UK MB Total Annual Local Telecom Spending by Employee Size and Industry
UK MB Total Annual Long Distance Spending by Employee Size and Industry
UK MB Average Monthly Telecom Spending per MB
UK MB Average Monthly Telecom Spending per MB by Employee Size
UK MB Cellular Phone Penetration and Spending
UK MB Pager Penetration and Spending
UK MB Use of Conferencing Services
UK MB Data/Communications Lines Usage for Voice Calls
UK MB Average Annual Spending on Data/Communications Lines and Technologies
UK MB Spending for Outsourcing of Business Functions by Employee Size
UK MB Current Outsourcing of Business Processes
UK MB Internet – Summary Charts
UK MB Overview of Internet-Related Spending
UK MB Overview of Internet-Related Spending
UK MB Overview of Average Internet-Related Spending
UK MB Total Internet-Related Spending by Employee Size
UK MB Total Internet-Related Spending by Industry
UK MB Average Internet-Related Spending per MB by Employee Size
UK MB Average Internet-Related Spending per MB by Industry
UK MB Overview of Current Adoption of Internet Technologies
UK MB Overview of Planned Adoption of Internet Technologies
UK MB Trends in the Adoption of Internet-Related Technologies
UK MB Internet – Internet Access and Use
UK MB Internet Adoption by Employee Size and Industry
UK MB Average Number of Internet Users by Employee Size and Industry
UK MB Ratio of Internet Users to Total Employees by Employee Size and Industry
UK MB Leading Internet Service Providers
UK MB Monthly Internet Access Spending by Employee Size and Industry
UK MB Current Adoption of High-Speed Access Lines
UK MB Planned Adoption of High-Speed Access Lines
UK MB High-Speed Internet Adoption by Employee Size and Industry
UK MB Current and Planned Front Office Applications Via the Internet
UK MB Current and Planned Back Office/Operational Applications Via the Internet
UK MB Current and Planned IT-Related Applications Via the Internet
UK MB Internet Purchasing Overview
UK MB Annual Internet Purchase Spending by Employee Size
UK MB Annual Internet Purchase Spending by Industry
UK MB Expected Change in Internet Purchasing During the Next 12 Months
UK MB Products Purchased/Planned for Purchase Over the Internet
UK MB Financial Services Purchased/Planned to be Purchased Over the Internet
UK MB Business Services Purchased/Planned to be Purchased Over the Internet
UK MB Currently Implemented and Planned Web Site Features
UK MB Internet – Web Sites
UK MB Web Site Penetration by Employee Size and Industry
UK MB Impact of Web Site on Business
UK MB Web Site Hosting
UK MB Overview of Web Hosting Services
UK MB Average Spending on Web Site Development
UK MB Annual Web Site Hosting Spending
UK MB Web Site Management Spending
UK MB Internet – e-Commerce
UK MB Penetration of e-Commerce Sites by Employee Size and Industry
UK MB Use of Secure Card Authorization for e-Commerce
UK MB Linking Back-Office Functions to Web Site
UK MB e-Commerce Revenues by Employee Size
UK MB e-Commerce Revenues by Industry
UK MB Expected Change in e-Commerce Sales Revenues
UK MB B2B vs. B2C e-Commerce
UK MB Spending on e-Purchasing Compared with Revenues from e-Selling
UK MB Internet – Intranets
UK MB Intranet Penetration
UK MB Intranet Applications
UK MB Annual Intranet Deployment and Maintenance Spending by Employee Size and Industry
UK MB Changes in Intranet Spending
UK MB Internet – Application Hosting and Processes
UK MB Current Use of Hosted Applications
UK MB Hosted Applications Usage – Current and Planned
UK MB Hosted Applications Usage – Current and Planned by Employee Size
UK MB Current Hosted Applications Usage by Industry
UK MB Planned Hosted Applications Usage by Industry
UK MB Distribution of Spending for Hosted Software
UK MB Total and Average Spending on Hosted Applications by Employee Size
UK MB Total and Average Spending on Hosted Applications by Industry
UK MB Amount Willing to Spend for Hosted Applications Package
UK MB Amount Willing to Spend for Hosted Applications Package by Employee Size
UK MB Amount Willing to Spend for Hosted Applications Package by Industry
UK MB Expected Changes in Hosted Software Spending
UK MB Total and Average Planned Spending on Hosted Applications by Employee Size
UK MB Total and Average Planned Spending on Hosted Applications by Industry

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